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Gurus On Marketing

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• Consider the promotion budget.<br />

• What resources you are willing to allocate.<br />

Nowadays some writers emphasise on focusing on marketing mix from<br />

the customers’ perspective. The four Ps – product, price, place and<br />

promotion is from the perspective of what the supplier does. To<br />

consider the marketing mix from the perspective of the customer<br />

one needs to consider the customer value, cost to customer, convenience<br />

and communication.<br />

Selling v. <strong>Marketing</strong><br />

According to Theodore Levitt 5 , marketing guru:<br />

‘Selling focuses on the needs of the seller, marketing on the needs<br />

of the buyer. Selling is preoccupied with the seller’s need to convert<br />

his product into cash, marketing with the idea of satisfying the needs<br />

of the customer by means of the product and the whole cluster of<br />

things associated with creating, delivering and finally consuming it.’<br />

Selling benefits<br />

Experts in marketing advocate selling benefits to customers rather<br />

than praising the attributes of the product or service. What benefits<br />

would customers gain by acquiring the product or service.<br />

Market segmentation<br />

A market is subdivided into sub-markets known as segments. The<br />

heterogeneous market is divided into homogeneous divisions or groups.<br />

<strong>Marketing</strong> segmentation can be done on the basis of geographic, demographic,<br />

and socio-psychological factors.<br />

ONE THE FUNDAMENTALS OF MARKETING 17

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