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Gurus On Marketing

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Value chains and their relevance to marketing<br />

• They reflect organisational capabilities to undertake effective<br />

marketing.<br />

• They can be used to analyse costs.<br />

• They can be benchmarked against competitors’ value chains.<br />

• Market segments served affect the configuration of value<br />

chains.<br />

• Outsourcing decisions can be made depending on the weaknesses<br />

of the value chain.<br />

• They reinforce decisions to form strategic alliances and partnerships<br />

to enter new markets or gain specific capabilities to<br />

satisfy consumer needs.<br />

• Value chains enable analysis of adding value to the customers.<br />

Porter’s generic strategies<br />

In order to achieve an appropriate competitive positioning and aboveaverage<br />

performance, Porter has proposed the following strategies<br />

which are termed as generic strategies:<br />

Cost leadership<br />

In this situation an organisation sets out to be the low-cost producer<br />

in its industry. It caters for many industry segments. If an organisation<br />

can achieve and sustain overall cost leadership then it will achieve<br />

superior performance. Cost leadership can be obtained by focusing<br />

on key accounts, reaping economies of scale, controlling costs.<br />

66<br />

GURUS ON MARKETING

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