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Gurus On Marketing

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Decline<br />

After the maturity stage when most target customers own the<br />

product, the product enters this decline stage culminating eventually<br />

in its disappearance.<br />

According to Levitt, at the introduction stage the demand for the<br />

product has to be ‘created’. How long this cycle takes would depend<br />

on the nature of the product. Because of the uncertainties and the<br />

fatalities of many products at this stage, many organisations adopt<br />

what Levitt called ‘used apple policy’. They rather follow other organisations<br />

than become the pioneers. As he put it:<br />

‘The trouble with being a pioneer is that the pioneers get killed by<br />

the Indians’.<br />

At growth stage the rate of sales increase accelerates and the product<br />

takes off. Competitors enter the market and brand differentiation<br />

begins to develop. The marketing efforts are being directed towards<br />

consumers to prefer specific brands.<br />

At maturity stage, market for the product becomes saturated. At this<br />

stage price competition becomes intense. The product is finely differentiated<br />

and more efforts are put on customer services.<br />

At declining stage, few products weather the storm. Most of the<br />

producers, and with them their associated businesses, disappear from<br />

the market. Others form alliances and adopt various tactics to survive<br />

and the production gets concentrated into fewer hands.<br />

Levitt urged managers to exploit the product life cycle. He felt the<br />

managers should try to foresee the profile of the proposed product’s<br />

life cycle.<br />

Even though in practice it would be difficult to foresee the precise<br />

nature of the life cycle and its duration, that should not mean no efforts<br />

should be made to use it effectively. It could be of great help to formulate<br />

new competitive moves.<br />

THREE THEODORE LEVITT 49

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