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Gurus On Marketing

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A differentiation strategy<br />

This strategy would involve an organisation in providing something<br />

unique to its target customers. The uniqueness can be related to products,<br />

the way it delivers its goods and services, the way it markets<br />

its products or anything that shapes a customer’s perception in relation<br />

to differentiation. This could be the way products and services<br />

are branded or designed and the customers perceive such offerings<br />

as unique.<br />

Focus strategy<br />

This strategy involves an organisation being selective in terms of the<br />

segments it wants to serve and focusing on these segments to the<br />

exclusion of other segments. The focus strategy can either be cost<br />

focus or differentiation focus.<br />

If an organisation does not choose generic strategies it wants to focus<br />

on then as Porter puts it, it will be ‘stuck in the middle’.<br />

The extent to which a generic strategy can be sustainable will depend<br />

on competitors’ behaviour and action. The organisation constantly<br />

has to be a step ahead of its competitors.<br />

Generic strategies and marketing<br />

Generic strategies affect the following elements of marketing:<br />

• Costs and Pricing.<br />

• Product design.<br />

• <strong>Marketing</strong> mix.<br />

• Channels of distribution.<br />

• Promotion.<br />

• Segmentation.<br />

• Branding.<br />

FOUR MICHAEL PORTER 67

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