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Gurus On Marketing

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Brand extension<br />

Brand extension is a strategy by which an established brand name<br />

is applied to new products. An example here would be the ‘Virgin’<br />

brand’ applying to trains and financial services.<br />

Brand loyalty<br />

To get consumers to become loyal to brands it is important to understand<br />

their needs and aspirations and then manipulating this<br />

knowledge to develop brands. Loyalty cards by various organisations<br />

are designed to establish loyalty.<br />

Trademark is a brand or a symbol that has legal protection.<br />

<strong>Marketing</strong> information<br />

Successful marketing depends on gathering information and using<br />

this information. Information is obtained by conducting researches<br />

and surveys.<br />

Market research involves getting information on markets (size and<br />

trends, composition and nature of markets, distribution patterns,<br />

buying practices etc); on competitors and customers.<br />

Consumer behaviour<br />

For marketing to be effective it is important to understand how<br />

consumers make decisions associated with their purchases.<br />

Consumer behaviour is influenced by numerous factors. These are<br />

psychological factors, social factors and economic factors. Understanding<br />

of the impact and influence of these factors help marketers<br />

understand buyers’ purchasing behaviour.<br />

Analysis of consumer behaviour and associated response will enable<br />

organisations to adopt consumer-oriented marketing.<br />

ONE THE FUNDAMENTALS OF MARKETING 21

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