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Guidelines on stock records for immunization programme - Path

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4.2 Feedback reports<br />

All <strong>stock</strong> management systems should be designed with feedback mechanisms.<br />

Feedback should be given not <strong>on</strong>ly when there is a problem; positive feedback is<br />

extremely important <strong>for</strong> the lower levels. Facilities also would like to see in feedback<br />

reports how their per<strong>for</strong>mance would fit within the overall system.<br />

Feedback reports in<strong>for</strong>m lower levels about their per<strong>for</strong>mance and provide in<strong>for</strong>mati<strong>on</strong><br />

about other facilities in the same level. They may point errors in incoming reports<br />

and provide guidance <strong>on</strong> how to correct them. In additi<strong>on</strong>, feedback reports let the<br />

pers<strong>on</strong> sending the report knowing his/her work has been received and<br />

processed. Feedback reports may be used to motivate lower levels to send complete,<br />

error-free reports <strong>on</strong> time by reporting which sites are producing quality reports.<br />

Preparing feedback reports is easiest when the system is automated.<br />

Computers quickly calculate mathematical errors and highlight missed deadlines;<br />

list the percentage of expected reports received. Feedback reports are essential <strong>for</strong><br />

manual systems too. But more time and ef<strong>for</strong>t is needed to prepare them manually.<br />

26<br />

Vaccine <strong>stock</strong> management – <str<strong>on</strong>g>Guidelines</str<strong>on</strong>g> <strong>on</strong> <strong>stock</strong> <strong>records</strong> <strong>for</strong> immunizati<strong>on</strong> <strong>programme</strong> and vaccine store managers

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