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The cost of sales ratio decreased from 61.5<br />

percent to 60.7 percent in the Music segment.<br />

However, the cost of sales ratio increased from<br />

58.2 percent to 60.0 percent in the Pictures<br />

segment.<br />

In the Electronics segment, the benefit of<br />

restructuring undertaken in previous years was<br />

offset primarily by an increase in research and<br />

development costs during the fiscal year. In<br />

the Game segment, the effect of increased<br />

PlayStation 2 software sales was offset by increased<br />

research and development costs. The<br />

cost of sales ratio in the Music segment decreased<br />

due to the benefits from restructuring<br />

activities implemented over the past several<br />

fiscal years. However, the cost of sales ratio in<br />

the Pictures segment increased due to the absence<br />

of the higher margins generated by revenues<br />

from Spider-Man in the prior fiscal year.<br />

Personnel related costs included in cost of<br />

sales increased only 1.7 billion yen compared<br />

with the previous fiscal year.<br />

Research and development costs (included<br />

in cost of sales) for the fiscal year ended March<br />

31, 2004 increased by 71.4 billion yen, or 16.1<br />

percent, to 514.5 billion yen compared with<br />

the previous fiscal year, primarily due to increases<br />

in the Electronics and Game segments. The ratio<br />

of research and development costs to sales increased<br />

from 6.4 percent to 7.5 percent.<br />

Research and development expenses and as a<br />

percentage of sales<br />

(Billion ¥) (%)<br />

600<br />

10<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

6.1%<br />

6.4%<br />

02 03 04<br />

Research and development expenses<br />

Percentage of sales<br />

*Year ended March 31<br />

* Excluding the Financial Services segment<br />

7.5%<br />

8<br />

6<br />

4<br />

2<br />

0<br />

Selling, general and administrative expenses<br />

for the fiscal year ended March 31, 2004 increased<br />

by 15.9 billion yen, or 0.9 percent, to<br />

1,798.2 billion yen compared with the previous<br />

fiscal year. The ratio of selling, general and<br />

administrative expenses to sales increased from<br />

25.6 percent in the previous fiscal year to 25.9<br />

percent. Year on year, the ratio of selling,<br />

general and administrative expenses to sales<br />

increased from 20.3 percent to 21.8 percent in<br />

the Electronics segment, from 18.0 percent to<br />

21.1 percent in the Game segment, and from<br />

34.4 percent to 35.0 percent in the Pictures<br />

segment, while it decreased from 39.8 percent<br />

to 35.0 percent in the Music segment.<br />

Of the selling, general and administrative<br />

expenses, personnel related costs in selling,<br />

general and administrative expenses increased<br />

by 89.7 billion yen compared with the previous<br />

fiscal year mainly due to an increase in severance<br />

related expenses in the Electronics segment<br />

resulting from the implementation of restructuring<br />

initiatives. However, the increase in selling,<br />

general and administrative expenses was partially<br />

offset by a decrease in royalty expenses,<br />

which decreased by 20.5 billion yen compared<br />

with the previous fiscal year due to the reversal,<br />

in the fiscal year ended March 31, 2004, of<br />

royalty expense reserves provided for in the<br />

previous fiscal year in the Electronics segment.<br />

Loss on sale, disposal or impairment of<br />

assets, net decreased 4.4 billion yen, or 11.1<br />

percent, compared with the previous fiscal<br />

year, to 35.5 billion yen. Losses were recorded<br />

on the sale, disposal and impairment of CRT<br />

production equipment in the Electronics segment,<br />

on the impairment of goodwill that resulted<br />

from the making of a manufacturing<br />

subsidiary into a wholly owned subsidiary in<br />

the Electronics segment, and on the commencement<br />

of reorganization proceedings<br />

under the Corporate Reorganization Law of<br />

Japan by Crosswave Communications Inc.<br />

(“Crosswave”), which leased fixed assets from<br />

a business in the Financial Services segment.<br />

On the other hand, a one time gain was recorded<br />

in the Other segment due to the sale of<br />

rights to a portion of the <strong>Sony</strong> Card portfolio.<br />

Cost of sales and selling, general and administrative<br />

expenses (SGA) as percentages of sales<br />

(%) (%)<br />

75<br />

74<br />

73<br />

72<br />

71<br />

70<br />

74.2<br />

23.9<br />

25.6<br />

72.0<br />

25.9<br />

02 03 04<br />

73.5<br />

Cost of sales/sales (left)<br />

SGA/sales (right)<br />

*Year ended March 31<br />

* Excluding the Financial Services segment<br />

OPERATING INCOME<br />

Operating income for the fiscal year ended<br />

March 31, 2004 decreased by 86.5 billion yen,<br />

or 46.7 percent, to 98.9 billion yen compared<br />

with the previous fiscal year. Operating income<br />

margin decreased from 2.5 percent to 1.3<br />

percent. The Electronics segment recorded an<br />

operating loss mainly due to an increase in<br />

restructuring charges. On the other hand, the<br />

business segments that contributed the most<br />

to operating income, in descending order by<br />

amount of financial impact, were the Game<br />

and Financial Services segments.<br />

OTHER INCOME AND EXPENSES<br />

In the consolidated results for the fiscal year<br />

ended March 31, 2004, other income decreased<br />

by 35.2 billion yen, or 22.4 percent, to<br />

122.3 billion yen, while other expenses decreased<br />

by 18.2 billion yen, or 19.1 percent, to<br />

77.1 billion yen, compared with the previous<br />

fiscal year. The net amount of other income<br />

and other expenses was net other income of<br />

45.2 billion yen, a decrease of 17.0 billion yen,<br />

or 27.4 percent, compared with the previous<br />

fiscal year.<br />

The decrease in other income was primarily<br />

due to the recording, in the fiscal year ended<br />

March 31, 2003, of a 66.5 billion yen gain on<br />

the sale of <strong>Sony</strong>’s equity interest in Telemundo<br />

Communications Group, Inc. and its subsidiaries<br />

(“Telemundo”), a U.S. based Spanish language<br />

television network and station group that was<br />

accounted for under the equity method.<br />

Partially offsetting the decrease in other<br />

27<br />

26<br />

25<br />

24<br />

23<br />

22<br />

62

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