Version1: Applicable from 1 April 2011 - Transnet

6. CARGO, SECURITY & HARBOUR MOBILE CRANE CRITERIA
6.1. Dispatch of cargo
6.1.1. Arrangements and planning for the dispatch of all landed cargo from the terminal by
the Customer/representative must occur at the Phase II to avoid storage charges
being raised.
6.2. Retention of cargo
6.2.1. Cargo will not be allowed to remain in the terminal unless a written agreement is
reached on the terms on which it will be permitted to remain in the terminal. Should
cargo remain in the terminal in the absence of such written agreement or beyond
any agreed time, TPT may have the cargo removed at the Customer’s sole cost and
risk and to raise storage charges at the rate applicable thereto from time to time, or
to treat such cargo as having been abandoned and may deal with it in accordance
with the provisions of section 6 (Schedule 1) of the Legal Succession to the
Transport Services Act, 1989. In such event, TPT will incur no liability for any loss of
or damage to such cargo and is entitled to full indemnification from the Customer for
any costs or loss incurred by TPT in relation to or as a result of TPT having dealt
with such cargo.
6.3. Miscellaneous Services
6.3.1. All work done or services rendered over and above those normally associated with
the activities which are the subject of the Phase II requirements/ cargo working, are
subject to additional charges which will be raised by means of the issuing of a
Miscellaneous Services Note (MSN).
6.3.2. All requests for additional services (Miscellaneous Service Request: MSR) must be in
writing and directed to the CPO. Following the acceptance of the MSR, a
Miscellaneous Service Note (MSN) will be used as a source document for billing.
6.3.3. Customers, shipping lines or their representatives may not directly request or
instruct any of TPT’s employees or machine/equipment operators to execute any
function whatsoever. All instructions must be given in writing through the CPO.
6.3.4. If a MSR is not submitted to the CPO and a service or services has/had been
rendered or is required, then the TPT berth manager must immediately inform and
confirm the rendering of such service to the representative in writing by way of e-
mail, fax or hand delivery within 24 hours of the service having being provided or 24
hours after vessel completion. The TPT Operations Manager will raise the MSN for
the extra services carried out and submit it to the CPO or amend the Phase II minute
for endorsement.
Terminal Operating Guidelines: Version 3 – Transnet Port Terminals Ro-Ro, Break-bulk, Bulk and Agricultural Terminals: 1 April 2013
TRANSNET PORT TERMINALS, A DIVISION OF TRANSNET SOC Ltd 30