Version1: Applicable from 1 April 2011 - Transnet

12.3.6.3. A damage report of cargo identified as damaged must be completed within
6 hours of completion of vessel working.
12.3.6.4. After seven (7) days, the vessel’s representative must be issued with an
un-cleared Cargo Report, by way of a receipt advising them of all uncleared
cargo.
12.3.6.5. A short shipment report of cargo short shipped must be completed within
six (6) hours of completion of the vessel working.
12.3.6.6. On vessel completion, TPT must submit to the vessel/representative an
exception report detailing the units in dispute. The units reflected on the
report to include discrepant and/or over and or short landed cargo.
12.3.6.7. Within three (3) days, the vessel’s representative must be issued with a
receipt advising him/her of over-landed cargo.
12.3.7. Combined Export Documents
12.3.7.1. Four (4) copies of the Export Outturn Report (EOR) are produced. Once
the document is signed and stamped by TPT and the vessels
representative, copies must be held by TPT, the vessel’s representative and
the vessel’s tally representative.
12.3.8. Terminal Resources
12.3.8.1. Durban Ro-Ro has a maximum of nine (9) lanes allocated for vessel loading
and off-loading situated at the three (3) Durban Ro-Ro berths.
12.3.8.2. The normal maximum allocation of lanes to work a particular vessel at any
given time of loading or discharge is three (3). Where a vessel requests
more than three (3) lanes, such vessel may receive more lanes provided
this does not impact on the working of other vessels and is also dependent
on resource availability. Any requests for additional lanes must
be made in writing twenty four (24) hours prior to the Phase II.
12.3.9. Stand-by charges
12.3.9.1. Should, during any weekend, working lanes allocated to the next shift be
cancelled less than two (2) hours before the end of a shift, stand-by
charges, of a minimum of eight (8) hours over weekends and a minimum of
four (4) hours for the following weekday, will be raised.
12.3.9.2. If resources are utilized for four (4) hours or more, no stand-by charges will
be applicable.
Terminal Operating Guidelines: Version 3 – Transnet Port Terminals Ro-Ro, Break-bulk, Bulk and Agricultural Terminals: 1 April 2013
TRANSNET PORT TERMINALS, A DIVISION OF TRANSNET SOC Ltd 62