Where are your priorities? - Practical Facilities Management

security focus
The need for a professional
Keyholding response
service in the Facilities
Management sector?
Vicon launch IP
Camera/Server
The VN-7551P IP camera /Server has been
launched by Vicon in response to the growing
demand for video over IP solutions.
The VN-755IP is a state-of-the art IP camera
with an integral video server that is equipped
with a 100Mbps LAN interface board for direction
connection to a network. With four video
channels the VN-7551P provides for images from
up to three additional analogue cameras to be
remotely monitored and recorded.
When used as a single channel IP camera the
VN-7551P delivers up to 30 frames per second of
DVD quality video across the network for remote
viewing and recording. With the additional
external analogue cameras connected, the VN-
7551P is able to transmit at 15 frames per second.
The IP camera supports museum search,
motion detection, alarm reporting and configuration
and macro operation through the
ViconNet software interface. Vicon’s proprietary
compression based on MPEG4 maximises
picture quality at all times.
Reader Reply No.: 84110
The most obvious form of security to the general
public is the front of house security officer
and the inevitable cameras, but in this day
and age, there are far more sophisticated systems
in use behind the scenes, providing management
with important data and up to date
‘as it happens’ information and observations
during times when the building is open for
business.
But what happens when the staff go home
and the premises are closed?
What happens when the Intruder Alarm activates?
Who is responsible for returning to the
premises to deal with the activations?
Despite the advances in technology, there is still
the necessity for a physical presence. In many
cases, it will be a member of staff (quite often
a lone female) who as the appointed keyholder,
is requested to attend by the Alarm Receiving
Centre, within the ACPO recommended time of
twenty minutes. Quite often the nominated keyholder
(s) will have other keys for the building
eg: safe keys or cabinets which hold high value
items. If the premises enjoy a level of police
response, the keyholder expects to meet the
police on arrival. Regrettably this is not always
the case. The police may have already checked
the location and departed, or their limited
resources do not permit an attendance at that
time. Whichever, the keyholder is then entering
a high risk situation, when attending the premises
alone.
Keyholding is an enormous responsibility to
place on staff, expecting them to be available
24 / 7, interrupting family time and placing
restrictions on their free time.
Unpleasant and disruptive late night call - outs,
along with the uncertainty of what may be
encountered, all cause stress and anxiety to
staff and family alike.
Under the Health & Safety Regulations, many
organisations have recognised their obligation of
a ‘Duty of Care’ to their employees and have
introduced an alternative method of protecting
their property, premises and staff in the event
of their intruder alarm activating. The employment
of a professional keyholding and response
organisation which can meet the requirements
of both ACPO and the British Standards in providing
a prompt and quality service.
It is surely preferable to err on the side of caution
when considering the safety of staff, loss of
goods or equipment, or equally as important
perhaps, loss of trading on the following day.
A professional response provides ‘Peace of Mind’
for both staff and employer.
Reader Reply No.: 84098
NIKARO
THE LEADERS IN KEYHOLDING
AND ALARM RESPONSE
The only truly national keyholding company to hold the prestigious NSI Gold Award for the Management of Keyholding
and Alarm Response. “NIKARO Ltd” National Keyholding is a flexible, innovative company dedicated to the provision of a
quality service. We offer two types of keyholding and response service, which are tailored to meet your specific needs.
Full Keyholding Response: We hold a full set of keys and alarm codes for immediate access to your premises following an
intruder alarm activation. All routine keyholding service tasks can then be completed without involving your staff.
Accompanied Visit Response: When informed of an alarm activation we immediately attend the premises, undertake an
external check, and provide a safe environment for the arrival of your staff, accompany them into the building and remain
as long as required. This service is popular for those who prefer supervised entry or wish to retain ownership of keys.
Additional Services for Keyholding Customers: We are able to provide additional support, including:
Mobile patrols
Locking and unlocking of premises (including contractor access visits)
Monitoring of empty premises (void property inspections)
Emergency and temporary static guarding and retail services guarding
Escorted lock-up services
Our 200 network companies adhere to British Standards, with over half having attained ISO 9001: 2000. There is a
combined deployment of 750 vehicles 24/7 to meet customer requirements in the keyholding sector, enabling NIKARO
to maintain a 28 minute national average response time.
NIKARO Ltd 9 Darwin House, Corby Gate Business Park, Priors Haw Road, Corby, Northants NN17 5JG
Tel: 01536 406222 Fax: 01536 209209
E-mail: nikaro@nationalkeyholding.co.uk w w w . n a t i o n a l k e y h o l d i n g . c o . u k
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