corporate social responsibility complete report France ... - Orange

objectives disclosed
in the previous report
deadline status major achievements in 2009
Responsible communication
Set up a working group to define Group
guidelines on responsible communication.
Radio waves
Continue to implement the Group’s
policy on electromagnetic radiation
within all Group companies.
Extend SAR labelling of mobile phones
to Orange websites, user guides and
Orange stores for the Group’s principal
entities.
Make information on proper usage of
mobile phones available to customers
via the Group subsidiaries, websites,
or at Orange stores.
Responsible procurement
Include a section on “energy saving
and sustainable development” during
supplier meetings.
Adapt the “Ethical practices – corporate
responsibility” clause to emerging
countries (Asia/India) for a better
understanding of the Group’s
commitments.
Introduce environmental criteria when
choosing mobile handsets distributed
by the Group.
Deploy the QREDIC ® tool to measure
supplier performance for local contracts
in other countries.
2009
2009
2010
2010
2009
2009
2009
2009-2010
Development in 2009 of a code of responsible communication, which
was presented to the Group Management Committee and worked on
with communication managers from the UK, France and Spain.
Updating in 2009 of the Group’s policy on electromagnetic radiation
to distinguish the issues related to mobile phones from those related
to masts.
Extension of SAR labelling onto websites, user guides, or in Orange
shops for the main Group entities.
Conducting measures of network antenna power either during
independent organizations’ campaigns, or by ensuring the
presentation of a certificate of conformity (ICNIRP or according to local
legislation) the moment they are put into service.
Information campaign in place in major European countries except
Poland.
Letter sent out in January 2009 to all strategic suppliers.
Adoption and gradual reinforcement of energy consumption criteria in
Group consultations.
Two Supplier Business Reviews organized in 2009, including an
energy consumption section.
Work in progress to adapt the “Ethical practices – corporate
responsibility” clause to different types of purchases and to the
geographical location. Specific work carried out with Asian suppliers.
Launch of a social audit on asian suppliers according to the SA 8000
standard: one in China in 2009.
Addition of supplementary questions in the product selection process
allowing the environmental impact of a product to be assessed. Due
to lack of information from suppliers, this criterion could not be used.
Discussions under way with our suppliers on this subject. The
environmental performance labelling of a product can only be done
after its selection.
The QREDIC ® tool was deployed in 2009 on local purchases in
Romania, the Dominican Republic, Spain and Switzerland.
item reviewed by Deloitte objective acheived project in progress
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