corporate social responsibility complete report France ... - Orange

improve the energy efficiency
of buildings
In 2009, buildings accounted for 22% of
the Group’s total energy consumption.
The energy action plan for buildings aims
to improve the energy efficiency of the
Group’s buildings by acting in two directions:
– optimizing consumption of equipment
(buying equipment with high-performance
levels, optimum usage of such
equipment);
– reducing building energy needs by
improving insulation, using optimized
ventilation or heat accumulators.
in-depth thermal studies
If a building proves to be costly and not
very comfortable energy-wise, and if significant
remodelling work is planned there,
it undergoes an in-depth thermal study.
Carried out by a technical research firm
using a thermal simulation tool, it includes,
in as precise a manner as possible, the
site weather data as well as usage limitations
and recommendations related to its
different usages.
This study is a really effective decisionmaking
tool: it allows the comparison of
the overall cost (investment, operation,
repairs and maintenance, depreciation
and amortization) of different complete
and consistent solutions for limiting consumption
and costs, while ensuring user
comfort and site hygiene in all seasons.
high environmental quality (HQE ® )
initiatives
During major refurbishment work or when
engaging in leases, we pay special attention
to compliance with the targets of the
“HQE ® Construction” environmental certification
standard. This approach gives us
the assurance of work performed according
to the occupant’s comfort and the
building’s environmental quality requirements.
Likewise, following the implementation of
“HQE ® Exploitation” in August 2009, we
decided to test this standard on leased
buildings. Three projects are underway.
This new certification simultaneously concerns
the building’s environmental quality,
operational quality (equipment maintenance,
upkeep of spaces, monitoring of
consumption), and practices (of the occupants,
the operator, service providers, etc).
It provides an assurance that environmental
concerns are taken into account
throughout the process of operating the
site.
results-driven maintenance contracts
In order to encourage sizeable energy
savings, we have tightened our maintenance
contracts to include energy performance
goals. For tertiary buildings with
a surface area of over 2,000 m² and more
than 200 people, we interest the provider
in energy savings through a bonus/penalty
system. Savings on energy bills are split
by one third for the provider, one third for
the Group and one third reinvested in the
building’s performance.
reducing the impact
of transport
The Group’s fleet of vehicles and our
employees’ job-related travel accounts for
approximately 6% of our energy consumption.
If we add their plane and train trips to
this, then transport accounts for 13% of
our total greenhouse gas emissions.
a fleet of “cleaner” vehicles
To reduce the CO 2 emissions of our fleet of
work vehicles, we are acting on two fronts:
replacement of the fleet in favour of low
carbon emission vehicles, and progressively
reducing the number of vehicles.
Since 2007, the CO 2 emission rate has
been part of the purchasing criteria, with the
maximum threshold being progressively
lowered. The Group’s inventory of “clean
vehicles” includes electric vehicles, hybrids,
or even vehicles equipped with the “Stop
and Start” system and small-cylinder vehicles
emitting less than 100 g of CO 2 /km
and offering mixed consumption of close to
3 litres per 100 km.
In 2009 we introduced 3883 vehicles with
an average coefficient of 129 g of CO 2 /km
to our vehicle fleet in France. The renewal of
the fleet, and its decrease of 1,063 vehicles
has allowed us to avoid the consumption of
1.37 million litres of fuel (99.5% diesel) and
the emission of 3,600 metric tons of CO 2 . It
is worth mentionning that in France the CO 2
emissions linked to vehicles (86,700 metric
tons) are comparable to those related to
electricity (91,500 metric tons). Moreover,
for the entire fleet, we note that the average
emissions rate for our cars has gone from
143 g of CO 2 /km to 141 g of CO 2 /km.
promoting cleaner means of transport
Since 2008, the Group’s travel policy
encourages employees to use less polluting
means of transport and to use videoconference
or conference call tools as
much as possible to cut down on their
travel.
Many entities have implemented mechanisms
aimed at limiting individual car use.
Thus, since February 2008, employees at
the Orange Village site in Arcueil (France)
can use OTO mobile (“Occupation des
Transports Optimisée” – Use of Optimized
Transport), a tool dedicated to the occasional
or regular practice of car pooling.
Corporate Travel Plans (CTP) have already
been implemented in some 15 cities in
France. In Belgium, Mobistar has implemented
a very comprehensive system
with a car pooling site, bicycle parking,
showers and dressing rooms for cyclist
employees and voluntary offsetting of CO 2
emissions related to irreducible travel.
limiting travel using telecommuting
solutions
The Group also makes use of its telecommuting
expertise to limit employee travel.
Our travel policy encourages employees to
restrict their physical travel by using tools
at their disposal (conference calls, videoconferences,
etc); this has an estimated
impact of 20,000 metric tons of CO 2
avoided. In 2009, nine new remote attendance
rooms were installed, eight in France,
and one in Brazil. In 2010, four additional
rooms will be installed in Madrid, Warsaw,
Saint-Denis and Arcueil in France, as well
as around 20 smaller rooms in different
countries. The development of e-learning is
also helping to limit employee travel.
80 / towards a greener world