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National Healthcare Disparities Report - LDI Health Economist

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Patient Centeredness<br />

Also, in the NHQR:<br />

n In 2008, patients age 65 and over with Medicare and public insurance were significantly more likely<br />

than patients with Medicare and private insurance to have a usual source of care not ask for their<br />

help in making treatment decisions.<br />

References<br />

Anderson EB. Patient-centeredness: a new approach. Nephrol News Issues 2002;16(12): 80-82.<br />

Bechel DL, Myers WA, Smith DG. Does patient-centered care pay off Jt Comm J Qual Improv 2000;26(7): 400-9.<br />

Beck RS, Daughtridge R, Sloane PD. Physician-patient communication in the primary care office: a systematic review. J Am<br />

Board Fam Pract 2002;15(1): 25-38.<br />

Berry LL, Seiders K, Wilders SS. Innovations in access to care: a patient-centered approach. Ann Intern Med 2003;139(7):<br />

568-74.<br />

DiMatteo MR The role of the physician in the emerging health care environment. West J Med 1998;168(5): 328-33.<br />

Hargraves JL, Hays RD, Cleary PD, et al. Psychometric properties of the Consumer Assessment of <strong>Health</strong> Plans Study<br />

(CAHPS) 2.0 adult core survey. <strong>Health</strong> Serv Res 2003;38(6 Pt 1):1509-27.<br />

Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: <strong>National</strong><br />

Academies Press; 2001a.<br />

Institute of Medicine. Envisioning the <strong>National</strong> <strong>Health</strong> Care Quality <strong>Report</strong>. Washington, DC: <strong>National</strong> Academy Press; 2001b.<br />

Little P, Everitt H, Williamson I, et al. Observational study of effect of patient centredness and positive approach on outcomes<br />

of general practice consultations. BMJ 2001;323(7318):908-11.<br />

Rhoades DR, McFarland KF, Finch WH, et al. Speaking and interruptions during primary care office visits. Fam Med<br />

2001;33(7):528-32.<br />

Shin H, Kominski R. Language use in the United States: 2007. American Community Survey <strong>Report</strong>s. Suitland, MD: U.S.<br />

Census Bureau; 2010. Available at: http://www.census.gov/hhes/socdemo/language/data/acs/ACS-12.pdf.<br />

Stewart M, Brown JB, Donner A, et al. The impact of patient-centered care on outcomes. J Fam Pract 2000;49(9):796-804.<br />

Minority population tops 100 million. Suitland, MD: U.S. Census Bureau; May 17, 2007. Available at:<br />

http://www.census.gov/newsroom/releases/archives/population/cb07-70.html.<br />

U.S. Department of <strong>Health</strong> and Human Services, Office for Civil Rights. Guidance to federal financial assistance recipients<br />

regarding Title VI prohibition against national origin discrimination affecting limited English proficient persons. 68 Fed. Reg.<br />

47311-02; August 2, 2008. Available at:<br />

http://www.hhs.gov/ocr/civilrights/resources/specialtopics/lep/factsheetguidanceforlep.html. Accessed April 24, 2009.<br />

U.S. Department of <strong>Health</strong> and Human Services, Office of Minority <strong>Health</strong>. Think cultural health: bridging the health care gap<br />

through cultural competency continuing education programs. Available at: http://www.thinkculturalhealth.hhs.gov. Accessed<br />

August 11, 2011.<br />

Chapter 5<br />

<strong>National</strong> <strong><strong>Health</strong>care</strong> Quality <strong>Report</strong>, 2011<br />

177

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