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Mastering product complexity (PDF, 3316 KB) - Roland Berger

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7<br />

A. KEY FINDINGS<br />

Product variety and ever shorter <strong>product</strong> lifecycles push up costs<br />

throughout the entire value chain<br />

Product variety costs in the value chain<br />

2<br />

Product<br />

development<br />

Planning<br />

Procurement<br />

Manufacturing<br />

Warehousing<br />

& distribution<br />

Marketing &<br />

sales<br />

> Additional<br />

design<br />

drawings<br />

> Additional bills<br />

of materials<br />

> More tests<br />

> Lower<br />

<strong>product</strong>ivity<br />

> Market testing<br />

> Product specs<br />

> Bill of<br />

materials<br />

> Decreased<br />

effectiveness<br />

– Multiple<br />

tasks<br />

– Crisis<br />

management<br />

> Systems maintenance<br />

> Forecasting<br />

> Planning tasks<br />

> Higher<br />

purchase<br />

prices on<br />

broader range<br />

of materials<br />

> Higher raw<br />

materials<br />

stocks and<br />

write-offs<br />

> Increased<br />

handling and<br />

inspection<br />

costs<br />

> Packaging<br />

> Scheduling<br />

> More frequent<br />

downtime<br />

– Changeover<br />

– Processrelated<br />

problems<br />

> Higher waste<br />

> Higher WIP 1)<br />

> Additional<br />

tools<br />

> Additional<br />

work<br />

schedules<br />

> More complex<br />

<strong>product</strong>ion<br />

control<br />

> Increased<br />

space and<br />

labor<br />

> Higher<br />

inventory<br />

levels (e.g.,<br />

safety stocks)<br />

> Increased<br />

handling and<br />

shipping costs<br />

(smaller<br />

quantities)<br />

> Inventories<br />

> Transport cost<br />

accounting<br />

> Additional<br />

staff training<br />

> Additional<br />

sales<br />

materials<br />

> Higher promotion<br />

costs and<br />

write-offs<br />

> More mistakes<br />

in order<br />

processing<br />

> Documentation<br />

> Availability/<br />

service level<br />

> Samples cost<br />

increase<br />

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