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Learning Across Sites: New tools, infrastructures and practices - Earli

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For EARLI members only.<br />

Not for onward distribution.<br />

Productive e- feedback in higher education 253<br />

apprehension is reduced when seeing that peers also struggle. Sharing comments<br />

gives a rich source of underst<strong>and</strong>ing course content <strong>and</strong> what constitutes good<br />

argumentation. Some students, however, find the dem<strong>and</strong> of publishing unfinished<br />

texts very stressful.<br />

A crucial factor in our two cases is that technology facilitates feedback as a joint<br />

activity; thus making interactive processes transparent. One significant difference<br />

between the two sites is that while several revisions may be posted in the master’s<br />

programme, only first drafts <strong>and</strong> comments are posted in law. Thus law students<br />

have less opportunities of seeing how texts are being improved by revision. In the<br />

blended learning system in law the initial discussion groups provide a ‘temporarily<br />

shared social reality’ (Rommetveit, 1974) as they negotiate the interpretation of<br />

the assignment. Students then produce individual texts before getting comments<br />

from students <strong>and</strong> TAs. They do not, however, go that extra step <strong>and</strong> improve<br />

their products.<br />

The quality of commenting<br />

The quality of teacher/TA feedback improves in e- feedback practice because<br />

written comments are publicly available not just to the students but also to colleagues.<br />

Students, however, are not consistent in their evaluation of the effect on<br />

peer commenting. Tannacito (2004) found that students preferred e- response to<br />

face- to- face response primarily because they actively used the written record of<br />

suggestions in revision. This is also the case at our two sites. Education students<br />

use their e- stored sequences of feedback when working on their thesis <strong>and</strong> law<br />

students when preparing for exams. The importance of training students in giving<br />

feedback is brought out in a number of research studies (Sljuismans, 2002;<br />

Tannacito, 2004) <strong>and</strong> our study confirms this. It may be argued, however, that<br />

the chances of students learning how to give feedback by imitating good models,<br />

is an advantage of an open- access system, <strong>and</strong> may substitute or at least supplement<br />

training sessions.<br />

Enculturation: does it mean productive learning<br />

The learning cycle of reading, writing, getting <strong>and</strong> giving feedback, revising <strong>and</strong><br />

rewriting is, to a large extent, about enculturation <strong>and</strong> appropriating the words<br />

of others. The fact that law students are doing better in exams indicates that the<br />

study cycle, with the massive commenting on student texts, has been successful<br />

in enculturating students into legal genres <strong>and</strong> ways of arguing, <strong>and</strong> has in this<br />

sense been productive. This also seems to be the case in the master’s programme<br />

in Education, but the final material product here is a master’s thesis, <strong>and</strong> quality<br />

assessment only comes at the end of the year- long process. Nevertheless, in<br />

our view, enculturation is more than a neat, one- way process. Enculturation is a<br />

dynamic process, <strong>and</strong> whenever a new person is introduced in a context, the culture<br />

changes. A profound underst<strong>and</strong>ing of dialogue, reciprocity <strong>and</strong> co- production of

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