SPRING - UCSC Extension Silicon Valley
SPRING - UCSC Extension Silicon Valley
SPRING - UCSC Extension Silicon Valley
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Administrative and<br />
Executive Assistant<br />
Certificate Program<br />
Administrative and<br />
Executive Assistant<br />
Program Contact<br />
Business and Management Department (408) 861-3860,<br />
or e-mail program@ucsc-extension.edu.<br />
Program Overview<br />
This is the profession the Mercury News calls “the power<br />
behind the CEO,” and ours is the training program that is<br />
generating all the excitement in <strong>Silicon</strong> <strong>Valley</strong>.<br />
Enroll in the Bay Area’s only training program for<br />
administrative and executive assistants. Whether you are<br />
looking to enter the profession or aiming for the next<br />
level, you’ll receive tailored instruction and mentoring<br />
delivered by experienced CEO and executive assistants.<br />
This program will help get you into one of the mostsought-after<br />
jobs in the market today!<br />
Acquire essential skills while learning methods that<br />
your manager will notice immediately:<br />
• Increase your productivity and effectiveness<br />
• Improve your ability to organize and prioritize<br />
• Expand your network and build alliances<br />
• Develop self-confidence<br />
• Garner respect for your position, yourself, and others<br />
• Set realistic goals for yourself that achieve positive results<br />
Adding this certificate to your résumé can open doors to<br />
Fortune 500 companies, regardless of your educational<br />
background.<br />
Audience<br />
• Administrative professionals at any level<br />
• Current assistants seeking improved skill-sets<br />
• Mid-career assistants wanting to enhance their prospects<br />
• Career changers<br />
Certificate Requirements<br />
Total of 14.5 units:<br />
• 9 required units<br />
• 5.5 elective units<br />
Program Coordinator<br />
BONNIE SAVAGE has more than 25 years of experience<br />
in the high tech industry. She currently supports the<br />
President and CEO of Avaya Corporation. Bonnie’s career<br />
includes similar positions at JDSU Corporation, Aspect<br />
Communications, Beyond.com and Skystream Corporation,<br />
early-stage and public companies in the e-commerce<br />
and Internet area. Bonnie has the talent and ability to<br />
organize and set-up the office of the CEO. She is also<br />
a leader to the administrative teams providing valuable<br />
resources and insight to improve overall company<br />
efficiency and teamwork. Ms. Savage is a member of<br />
the <strong>Silicon</strong> <strong>Valley</strong> Catalyst Association (SVCA), a group<br />
of executive assistants to <strong>Silicon</strong> <strong>Valley</strong> CEOs.<br />
For Certificate Application Information<br />
and Information on Transferring Credit<br />
from Other Schools, see page 4.<br />
Administrative and Executive Assistant Certificate<br />
14.5-unit minimum<br />
Business and Management administrative and executive assistant<br />
Administrative and<br />
Executive Assistant<br />
Advisory Board<br />
Bonnie Savage, CEO Assistant, Avaya<br />
Debbie Gross, CEA Assistant, Cisco Systems<br />
Sherry Parsons, Executive Administrative<br />
Manager, Earthbound Farm<br />
Rachael Chambers, Program Manager,<br />
Cisco Systems<br />
Required Courses<br />
Administrative and Executive Assistants’<br />
Practicum<br />
BUSAD.X400.035 (2.0 quarter units)<br />
This final required course in the Administrative and<br />
Executive Assistant Program unifies and reinforces all<br />
aspects and content explored in the previous courses.<br />
You will explore some of the vital components of this<br />
career, such as functioning in a team environment,<br />
leading a team to success, developing effective conflict<br />
management skills, planning a project or event, and<br />
assessing your critical-thinking and planning skills.<br />
SHERRY PARSONS, B.S.B.M.<br />
SANTA CLARA CLASSROOM WITH ONLINE MATERIALS<br />
7 meetings: Thursdays, 6–9:30 pm, April 5–May 17.<br />
Fee: $560 ($56 discount for early enrollment).<br />
To enroll, use Section Number 19031.(010)<br />
Required Courses (9 units are required.) Units Course F W Sp Su<br />
Administrative and Executive Assistants’ Practicum..............2.0.........19031 n<br />
Business and Professional Writing.........................................2.0...........5916 n n<br />
Communication Skills for Administrative and Executive<br />
Assistants............................................................................2.0...........6957 n<br />
Finance for the Non-Financial Manager.................................1.0...........4247 n m n<br />
Project Management for Administrative and Executive<br />
Assistants............................................................................2.0.........13524 n n<br />
ELECTIVE COURSES (5.5 units are required.) Units Course F W Sp Su<br />
Adobe Illustrator, Introduction...............................................1.5...........6497 n n<br />
Adobe Photoshop, Introduction.............................................1.0...........5307 n n<br />
Business Communication Across Cultures.............................1.5...........6475 n<br />
Facilitation Skills....................................................................2.0...........0426 n n<br />
Graphic Design Fundamentals...............................................2.5.........20025 n n<br />
Interviewing for Success: Using Structured Interviewing<br />
Techniques..........................................................................0.5...........6254 n n<br />
Leading and Facilitating Productive Meetings.......................0.5...........2573 n<br />
Leading People Through Change...........................................0.5...........4689. m n<br />
Management and Organization Principles.............................2.0...........0692 n n<br />
Organizational Development and Change, Introduction........2.0...........2719 n n n<br />
Presentation Skills for HR Professionals and Trainers.............2.0...........0913 n<br />
Using Positive Political Skills in the Workplace.................. 0.7 ceus........6558. n n<br />
n held in classroom m offered online p both classroom and online sessions are available<br />
Visit ucsc-extension.edu for the most current program schedule.<br />
Course Readers, Textbooks<br />
and Other Instructional Resources<br />
Students are responsible for obtaining the required<br />
instructional materials for all courses. A variety of<br />
media are used. Please review the section details<br />
at the bottom of the course description pages on<br />
our Web site.<br />
Instructors may specify any of the following:<br />
• Printed course readers from our on-demand service<br />
provider, Content Management Corporation (CMC)<br />
• Electronic course materials from our online<br />
learning platform, <strong>UCSC</strong> <strong>Extension</strong> Online<br />
• Textbooks (required and recommended). See pages<br />
5 and 94 and visit ucsc-extension.edu/bookstore.<br />
• Other materials distributed via e-mail either by the<br />
Academic Department or the instructor<br />
Students should acquire or access their materials<br />
prior to the first class meeting. For full instructions,<br />
go to ucsc-extension.edu/course-materials.<br />
Copyright © 2012 The Regents of the University of California. All Rights Reserved. 23