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SPRING - UCSC Extension Silicon Valley

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Administrative and<br />

Executive Assistant<br />

Certificate Program<br />

Administrative and<br />

Executive Assistant<br />

Program Contact<br />

Business and Management Department (408) 861-3860,<br />

or e-mail program@ucsc-extension.edu.<br />

Program Overview<br />

This is the profession the Mercury News calls “the power<br />

behind the CEO,” and ours is the training program that is<br />

generating all the excitement in <strong>Silicon</strong> <strong>Valley</strong>.<br />

Enroll in the Bay Area’s only training program for<br />

administrative and executive assistants. Whether you are<br />

looking to enter the profession or aiming for the next<br />

level, you’ll receive tailored instruction and mentoring<br />

delivered by experienced CEO and executive assistants.<br />

This program will help get you into one of the mostsought-after<br />

jobs in the market today!<br />

Acquire essential skills while learning methods that<br />

your manager will notice immediately:<br />

• Increase your productivity and effectiveness<br />

• Improve your ability to organize and prioritize<br />

• Expand your network and build alliances<br />

• Develop self-confidence<br />

• Garner respect for your position, yourself, and others<br />

• Set realistic goals for yourself that achieve positive results<br />

Adding this certificate to your résumé can open doors to<br />

Fortune 500 companies, regardless of your educational<br />

background.<br />

Audience<br />

• Administrative professionals at any level<br />

• Current assistants seeking improved skill-sets<br />

• Mid-career assistants wanting to enhance their prospects<br />

• Career changers<br />

Certificate Requirements<br />

Total of 14.5 units:<br />

• 9 required units<br />

• 5.5 elective units<br />

Program Coordinator<br />

BONNIE SAVAGE has more than 25 years of experience<br />

in the high tech industry. She currently supports the<br />

President and CEO of Avaya Corporation. Bonnie’s career<br />

includes similar positions at JDSU Corporation, Aspect<br />

Communications, Beyond.com and Skystream Corporation,<br />

early-stage and public companies in the e-commerce<br />

and Internet area. Bonnie has the talent and ability to<br />

organize and set-up the office of the CEO. She is also<br />

a leader to the administrative teams providing valuable<br />

resources and insight to improve overall company<br />

efficiency and teamwork. Ms. Savage is a member of<br />

the <strong>Silicon</strong> <strong>Valley</strong> Catalyst Association (SVCA), a group<br />

of executive assistants to <strong>Silicon</strong> <strong>Valley</strong> CEOs.<br />

For Certificate Application Information<br />

and Information on Transferring Credit<br />

from Other Schools, see page 4.<br />

Administrative and Executive Assistant Certificate<br />

14.5-unit minimum<br />

Business and Management administrative and executive assistant<br />

Administrative and<br />

Executive Assistant<br />

Advisory Board<br />

Bonnie Savage, CEO Assistant, Avaya<br />

Debbie Gross, CEA Assistant, Cisco Systems<br />

Sherry Parsons, Executive Administrative<br />

Manager, Earthbound Farm<br />

Rachael Chambers, Program Manager,<br />

Cisco Systems<br />

Required Courses<br />

Administrative and Executive Assistants’<br />

Practicum<br />

BUSAD.X400.035 (2.0 quarter units)<br />

This final required course in the Administrative and<br />

Executive Assistant Program unifies and reinforces all<br />

aspects and content explored in the previous courses.<br />

You will explore some of the vital components of this<br />

career, such as functioning in a team environment,<br />

leading a team to success, developing effective conflict<br />

management skills, planning a project or event, and<br />

assessing your critical-thinking and planning skills.<br />

SHERRY PARSONS, B.S.B.M.<br />

SANTA CLARA CLASSROOM WITH ONLINE MATERIALS<br />

7 meetings: Thursdays, 6–9:30 pm, April 5–May 17.<br />

Fee: $560 ($56 discount for early enrollment).<br />

To enroll, use Section Number 19031.(010)<br />

Required Courses (9 units are required.) Units Course F W Sp Su<br />

Administrative and Executive Assistants’ Practicum..............2.0.........19031 n<br />

Business and Professional Writing.........................................2.0...........5916 n n<br />

Communication Skills for Administrative and Executive<br />

Assistants............................................................................2.0...........6957 n<br />

Finance for the Non-Financial Manager.................................1.0...........4247 n m n<br />

Project Management for Administrative and Executive<br />

Assistants............................................................................2.0.........13524 n n<br />

ELECTIVE COURSES (5.5 units are required.) Units Course F W Sp Su<br />

Adobe Illustrator, Introduction...............................................1.5...........6497 n n<br />

Adobe Photoshop, Introduction.............................................1.0...........5307 n n<br />

Business Communication Across Cultures.............................1.5...........6475 n<br />

Facilitation Skills....................................................................2.0...........0426 n n<br />

Graphic Design Fundamentals...............................................2.5.........20025 n n<br />

Interviewing for Success: Using Structured Interviewing<br />

Techniques..........................................................................0.5...........6254 n n<br />

Leading and Facilitating Productive Meetings.......................0.5...........2573 n<br />

Leading People Through Change...........................................0.5...........4689. m n<br />

Management and Organization Principles.............................2.0...........0692 n n<br />

Organizational Development and Change, Introduction........2.0...........2719 n n n<br />

Presentation Skills for HR Professionals and Trainers.............2.0...........0913 n<br />

Using Positive Political Skills in the Workplace.................. 0.7 ceus........6558. n n<br />

n held in classroom m offered online p both classroom and online sessions are available<br />

Visit ucsc-extension.edu for the most current program schedule.<br />

Course Readers, Textbooks<br />

and Other Instructional Resources<br />

Students are responsible for obtaining the required<br />

instructional materials for all courses. A variety of<br />

media are used. Please review the section details<br />

at the bottom of the course description pages on<br />

our Web site.<br />

Instructors may specify any of the following:<br />

• Printed course readers from our on-demand service<br />

provider, Content Management Corporation (CMC)<br />

• Electronic course materials from our online<br />

learning platform, <strong>UCSC</strong> <strong>Extension</strong> Online<br />

• Textbooks (required and recommended). See pages<br />

5 and 94 and visit ucsc-extension.edu/bookstore.<br />

• Other materials distributed via e-mail either by the<br />

Academic Department or the instructor<br />

Students should acquire or access their materials<br />

prior to the first class meeting. For full instructions,<br />

go to ucsc-extension.edu/course-materials.<br />

Copyright © 2012 The Regents of the University of California. All Rights Reserved. 23

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