SPRING - UCSC Extension Silicon Valley

Human Resources
Certificate Program
Human Resource
Management
Program Contact
Business and Management Department, (408) 861-3860,
or e-mail program@ucsc-extension.edu.
Program Overview
Human resource management is a dynamic profession
that continues to grow in complexity and stature.
The profession’s diversity demands both the specialist
and generalist perspectives to stay current and succeed.
Take individual courses to update specific skills
or pursue the certificate for comprehensive training
from the pros who shaped this important profession
in Silicon Valley. We are 100 percent HRCI Approved
and offer five state-of-the-art curricula to help you
achieve your career goals:
• HRM Certificate: Our highly regarded generalist
training for HR professionals
• Recruiting and Staffing Specialty: The latest in talent
acquisition and sourcing practices, tools and strategy
• Leadership Development Specialty: Training, facilitation
and instructional design, including content from our
renowned Instructional Design and Delivery program
• Employee Relations Specialty: Performance
management essentials focused on best practices
and real-world application
• HR Business Partner/HR Generalist Specialty:
Designed to build your business acumen and
credibility “on the line” with internal clients
Several courses fulfill MCLE credit requirements.
Certificate Requirements
Total of 11 courses:
• Eight required courses
• Three elective courses
Recommended Course Sequence
We recommend that you start with “Human Resource
Management, Introduction.”
MCLE Credit
• “Finance for the Non-Financial Manager,” 13 hours
Program Coordinator
NANCY NELSON, B.A., SPHR-CA, GPHR, is principal of
HRProse, LLC, and has more than
20 years of experience managing
a variety of corporate HR functions
in the telecommunications and
high-tech sectors. She most recently
served as HR director for Ultra Clean
Technology. Ms. Nelson is past
adjunct faculty in the CSU Hayward School of Business and
has facilitated the Northern California Human Resource
Association SHRM certification prep course. She is active
in HR organizations and is a certified mediator for Santa
Clara County. She is certified as a Senior Professional
in Human Resources by the Human Resources
Certification Institute.
HRCI Provider Approval
HR Certification Institute (HRCI), the national certification
board for HR professionals, has certified our HRM program
as an Approved Provider.
All our HRM courses now qualify for recertification
credit hours, based on HRCI standards. Taking just three
of our courses every two years can fulfill all recertification
requirements. See hrci.org for complete details.
The use of this seal is not an endorsement by HRCI
of the quality of the program. It means that this program
has met HRCI’s criteria to be pre-approved for
recertification credit.
For Certificate Application Information
and Information on Transferring Credit
from Other Schools, see page 4.
Required Courses
Human Resource Management,
Introduction
BUSAD.X425.1 (0.5 quarter units)
This seminar presents an overview of the major
responsibilities in human resource management.
Topics include manpower planning, compensation
and benefits, training, employment and interviewing,
employee relations, and current information and
theories in human resources.
LEON BEZDIKIAN, B.A.
SANTA CLARA CLASSROOM WITH ONLINE MATERIALS
Saturday, 9 am–5 pm, April 14.
Fee: $385 ($38.50 discount for early enrollment).
To enroll, use Section Number 5580.(125)
Benefits Management: A Comprehensive
Study of Employee Benefit Programs
BUSAD.X422.4 (2.0 quarter units) HRCI–PHR, SPHR
and GPHR general recertification credit, 19.25 hours.
This course presents a comprehensive view of benefits,
including the latest approaches for analyzing and selecting
programs and funding options; developing strategies
and negotiating techniques to reduce health care costs;
and evaluating employee needs and helping them better
understand their coverage. The course includes detailed
discussion of health and welfare plans, including cafeteria
plans, qualified retirement plans such as 401(k)
plans, vacation and sick leave programs, incidental
benefits, and overall benefit cost management.
Nancy Nelson, B.A., SPHR-CA, GPHR.
SANTA CLARA CLASSROOM WITH ONLINE MATERIALS
7 meetings: Tuesdays, 6–9 pm,
May 1–June 19 (1 no meeting TBA).
Fee: $660 ($66 discount for early enrollment).
To enroll, use Section Number 6251.(073)
ACCESS TO ONLINE MATERIALS
online materials indicates that classroom instruction
is supplemented with online materials or activities.
Students who enroll in these courses, and in those
which are entirely online, will receive logon information
within 24 hours. However, valid logon information
may not be active until the course’s start date.
Business and Management HUMAN RESOURCES
Human Resource
Management Advisory Board
LEA DAVIS, M.B.A., Santa Clara University, Bachelors in
Economics, Cum Laude, Ateneo de Manila University,
Philippines, Principal of A Dozen and One, LLC
LISA GIANNI, Director of Human Resources, Apple
JEFF JACOBS, Graduate of Santa Clara University,
Director of Human Resources, Intuit
STEVE MCELFRESH, Ph.D., Boston College, J.D.,
Santa Clara University School of Law, Principal
and Founder of HR Futures ®
Nancy Nelson, B.A., SPHR-CA, Principal,
HRProse, LLC.
Effective Employee Relations
X446.3 BUSAD; (1.5 quarter units) HRCI–PHR, SPHR
and GPHR general recertification credit, 16.5 hours.
This course presents legal and practical methods for
handling employee relations issues. Special emphasis
is given to the 80 percent of job terminations that
are on-the-job behavior related. Topics include
employee communications, handling employee
complaints, resolving employee conflicts and
harassment, coaching managers through employee
issues; performance management; voluntary and
involuntary terminations; and the impact of mergers
and acquisitions.
Tracey Miller, B.A.
Santa Clara Classroom
5 meetings: Wednesdays 6–9 pm, May 16–June 6;
Saturday, June 2, 9 am-4 pm.
Fee: $610 ($61 discount for early enrollment)
To enroll, use Section Number 4698.(064)
Finance for the Non-Financial Manager
For course description, see page 24.
Course Readers, Textbooks
and Other Instructional Resources
Students are responsible for obtaining the required
instructional materials for all courses. A variety of
media are used. Please review the section details
at the bottom of the course description pages on
our Web site.
Instructors may specify any of the following:
• Printed course readers from our on-demand service
provider, Content Management Corporation (CMC)
• Electronic course materials from our online
learning platform, UCSC Extension Online
• Textbooks (required and recommended). See pages
5 and 94 and visit ucsc-extension.edu/bookstore.
• Other materials distributed via e-mail either by the
Academic Department or the instructor
Students should acquire or access their materials
prior to the first class meeting. For full instructions,
go to ucsc-extension.edu/course-materials.
Copyright © 2012 The Regents of the University of California. All Rights Reserved. 29