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various mobile data services have opened up new channels of communication and always-on<br />
connectivity. Now, as more individuals are turning to their phones for voice and data services for<br />
communication, education, recreation and leisure, consumer demand for high-end mobile handsets is<br />
skyrocketing due to innovations in technology and phones’ abilities to serve multiple purposes.<br />
Mobile messaging continues to be a major traffic driver and its growth continues to progress at a healthy<br />
pace. SMS continues to escalate with a total of 1.8 trillion SMS messages – 4.9 billion per text messages<br />
sent per day – reported in the 12 months ending June 2010. 66 This number is up by 33 percent from the<br />
year before, when 740 billion text messages were reported for 2009. Wireless subscribers are also<br />
sending more pictures and other Multimedia Messages (MMS) with their mobile devices – 56.3 billion<br />
MMS messages were reported with an increase of 187 percent. Data traffic continues to increase across<br />
all networks. U.S. wireless carriers reported handling 161.5 billion megabytes of data in the six months<br />
ending in June 2010, up 49.8 percent from the last half of 2009, according to CTIA. 67<br />
In its report on mobile application and browser usage among smartphone subscribers, comScore<br />
reported that the number of smartphone users accessing mobile content through browsers and<br />
applications now surpasses that of non-smartphone users. Averages taken from a three month period<br />
ending August 2010 showed that smartphone subscribers made up 60 percent of those who used a<br />
downloaded application and 55 percent of those who used a browser. 68<br />
“That smartphone owners now represent the majority of the U.S. mobile audience accessing downloaded<br />
applications and browsers represents a watershed moment in the industry,” said Mark Donovan, Senior<br />
Vice President of Mobile at comScore, further noting that smartphones are, “generating the lion’s share of<br />
mobile content consumption. With smartphones’ share of the pie destined to get greater over time,<br />
marketers and content providers should begin to shift their focus towards developing with primarily these<br />
devices in mind.” 69<br />
As of May 2010, more than 240,000 applications were available from seven stores on seven different<br />
platforms. 70 CTIA has estimated that in 2010, consumers are expected to spend $6.2 billion in mobile app<br />
stores worldwide to download more than 8 billion apps – 8 out of 10 of which will be free. 71<br />
The most popular applications are those that provide some form of entertainment (e.g., games, music,<br />
food, travel and sports) as well as applications that help people find information and accomplish tasks<br />
(e.g., maps and navigation, weather, news, banking). 72<br />
In a survey conducted by wireless analyst firm mobileSQUARE, when operators were asked to choose<br />
what they thought would be the top five most popular forms of communication in 2015, 94 percent of the<br />
31 global operators responded that social networking will be the most popular form. 73 This was followed<br />
by 87 percent and 81 percent of operators that believe messaging and voice, respectively, will continue to<br />
play an important role in communications predicting they will remain in the top three most heavily used<br />
communications in 2015. The study revealed that these forms of communication will be complemented<br />
rather than replaced by rising mobile Internet usage, particularly from mobile social networking. The<br />
66<br />
Semi-Annual Survey on Wireless Trends, CTIA, 6 October 2010.<br />
67<br />
Ibid.<br />
68<br />
Smartphone Subscribers Now Comprise Majority of Mobile Browser and Application Users in U.S, comScore, Inc., 1 October<br />
2010.<br />
69<br />
Ibid.<br />
70<br />
50 Wireless Quick Facts, CTIA, October 2010.<br />
71<br />
Ibid.<br />
72<br />
The Rise of Apps Culture, Pew Research Center, The Nielsen Company, 15 September 2010.<br />
73<br />
Majority of Mobile Operators Believe That Social Networking Will Dominate by 2015, Cellular-News, 15 November 2010.<br />
www.4gamericas.org February 2011 Page 37