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7. FUTURE POTENTIAL OF THE INDUSTRY<br />

There is no rigorous way of quantifying future potential of an industry. Assumptions have to be made<br />

on the basis of the factors perceived to be important to the success of businesses in the industry.<br />

The magnitude and future changes of these factors themselves often have to be estimated based on<br />

expert opinion. This is certainly the case with boat-based whale watching. Future potential can be<br />

assessed by examining the natural resources that contribute to the attractiveness of the service<br />

offered, current occupancy levels and surplus capacity (taking cognisance of the influence of different<br />

business characteristics and unrelated reasons for failure), the pre-existing tourist market and<br />

accessibility and the constraints such as sea and launching conditions. We take these factors into<br />

consideration in estimating the potential number of permits required in each area in order to maximise<br />

industry potential. Note, however, that although capacity for expansion can be roughly estimated for<br />

the different areas, this capacity will be strongly influenced upward by marketing, and will be restricted<br />

by sustainability issues.<br />

7.1 Past growth of the industry<br />

Logbook data suggest that there has been considerable growth in the boat-based whale watching<br />

industry over the past six years (Figure 7.1). Following initial growth of nearly 400% from 1999 to<br />

2000, the numbers of passengers grew by 101%, 30% and 35% per year before levelling off with zero<br />

growth from 2003 to 2004. The boat-based whale watching industry caters primarily to foreign<br />

tourists, with a total of 86% of all clients being foreign. Thus growth in this industry will also have<br />

been strongly influenced by international trends and exchange rates. Growth continued in 2001<br />

despite the global dip in tourism following the September 11 attacks, and in 2002, possibly due to the<br />

subsequent weakening of the rand. There was little change between numbers in 2003 and 2004,<br />

however, reflecting the Rand’s regaining strength. Indeed some operators reported increasing price<br />

resistance by customers, suggesting that prices had reached their ceiling in terms of tourists’<br />

willingness to pay.<br />

Number of passengers<br />

35,000<br />

30,000<br />

25,000<br />

20,000<br />

15,000<br />

10,000<br />

5,000<br />

0<br />

All operators<br />

1999 2000 2001 2002 2003 2004<br />

Figure 7.1. Estimated total number of passengers on permitted boats from 1999 to 2004 (including all reported<br />

trips)<br />

These trends echo those for the tourism industry in general throughout the southern Africa region,<br />

except that growth rates within this particular industry have been much steeper than overall growth<br />

rates. This can largely be attributed to the newness of the industry. Very few permit holders were<br />

operational in 1999 (data from 4 operators), but between 13 and 15 operators were reporting for the<br />

period 2000 – 2004. Growth has not been even, however, with considerable variation between areas<br />

(Figure 7.2). The steadiest growth has been experienced in the Agulhas region, even into 2004.<br />

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