STATE OF NEVADA - Division of Child and Family Services

4. Review and Improvement of Existing Stakeholder Survey Instruments/Qualitative Review Methods: This
objective covers a qualitative method for obtaining information from key stakeholders regarding specific
performance indicators. A pilot of this process was conducted during the spring of 2009 during the Nevada
Statewide Assessment. This objective is not due to be reviewed until the fall of 2010. This process will include
the review and improvement of existing stakeholder survey instruments and/or development (where needed) of
new qualitative review methods for assessing system performance through the regular consultation with
stakeholders key to the child welfare system in Nevada. In future APSR reports, progress on this objective will be
reported out on under Item 31: Quality Assurance System. Individual data reports gathered from surveys or
other qualitative methods to be developed.
5. Review and Improvement of the existing Quality Improvement Case Review (QICR) Process: This process
is being redesigned as part of the upcoming Program Improvement Plan. Progress on this area will be reported
on in Item 31: Quality Assurance System.
6. Quality Improvement Loop and SQIC Annual Work Plan: The State is in the process of developing a new
process for quality improvement which will drive the annual work of the Statewide Quality Improvement
Committee.
Technical Assistance
Table 05: Technical Assistance Received for State Fiscal Year 2010
Goals/Objectives/
TA request and date
Request/Objective:
Asked for review of safety policy and
to recommend revisions to the safety
model.
How Goal/objective will be
measured:
Revised policy
Target Population and
T/TA Approach
Direct Recipients of T/TA:
State policy unit with support of county
stakeholders.
T/TA Approach:
After a review of case records,
recommendations for policy revisions
via on-site and teleconferences
Providers/Coordinators
and Contact Names
Organization providing the
consultation:
NRC-CPS
Request/Objective:
Standardization of IL policies and
procedures
How Goal/objective will be
measured:
Policy and procedure manual and
training guides
Request/Objective:
Assistance with having data drive
practices and assess compliance
related to CFSR items
How Goal/objective will be
measured:
Data measurements
Direct Recipients of T/TA:
Statewide
T/TA Approach:
Analysis and development of policies
by conducting on-site work groups and
teleconferences
Direct Recipients of T/TA:
State
T/TA Approach:
“GoTo” meetings and teleconferences
to educate NV and assist in
developing appropriate measurements
Organization providing
consultation:
Casey Family Programs
Organization providing
consultation:
NRC-CWDT
Nevada APSR – SFY 2010
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