STATE OF NEVADA - Division of Child and Family Services
STATE OF NEVADA - Division of Child and Family Services
STATE OF NEVADA - Division of Child and Family Services
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• UNITY’S positioning as a case documentation tool, as opposed to a tool that drives <strong>and</strong> guides<br />
the work processes, <strong>of</strong>ten keeps it disconnected from the operational processes.<br />
• Significant data entered into UNITY are not available for searching, reporting, analysis, or<br />
quality oversight.<br />
The IFI study characterized UNITY as a data capture system that does not adequately support the business<br />
process <strong>of</strong> its users. Consequently, users only complete data entry to the minimal extent possible in order to<br />
meet the requirements <strong>of</strong> a particular task. Thus, UNITY provides insufficient business intelligence to allow for<br />
the modeling <strong>of</strong> business trends or to identify critical areas <strong>of</strong> needed improvement.<br />
To begin addressing the evaluation conducted by IFI, the DCFS requested a Technology Investment Request.<br />
The <strong>Division</strong> <strong>of</strong> <strong>Child</strong> <strong>and</strong> <strong>Family</strong> <strong>Services</strong> (DCFS) Technology Investment Request (TIR) mission is to<br />
enhance the Unified Nevada Information Technology for Youth (UNITY) system, an automated case<br />
management solution which supports Nevada’s state <strong>and</strong> local child welfare agencies such that DCFS will<br />
significantly increase the service delivery <strong>and</strong> practice for the safety, permanency <strong>and</strong> well-being <strong>of</strong> Nevada’s<br />
children <strong>and</strong> families.<br />
DCFS seeks to accomplish through the TIR the following:<br />
• Design <strong>and</strong> implement a new presentation layer for UNITY using Web Portals that are better<br />
tailored to suit the needs <strong>of</strong> the specific functional roles performed by UNITY users.<br />
• Implement a Data Warehouse for use by DCFS management <strong>and</strong> other stakeholders to extract<br />
data in statistically relevant ways.<br />
On June 14, 2010 the TIR was presented to the committee <strong>and</strong> was approved. Final approval will be requested<br />
in the 2011 legislative session. If approved, DCFS will be able to make all changes included in the TIR.<br />
I would like to take this opportunity to thank the members <strong>of</strong> the Nevada Citizen Review Panel <strong>and</strong> the<br />
northern <strong>and</strong> southern Citizen Advisory Committees for their volunteer work to improve the child protection<br />
system <strong>and</strong> look forward to their continued review <strong>and</strong> recommendations.<br />
Sincerely,<br />
Diane Comeaux, Administrator<br />
Cc. Tom Morton, Clark County Department <strong>of</strong> <strong>Family</strong> <strong>Services</strong><br />
Kevin Schiller, Washoe County Department <strong>of</strong> Social <strong>Services</strong><br />
Amber Howell, <strong>Division</strong> <strong>of</strong> <strong>Child</strong> <strong>and</strong> family <strong>Services</strong>