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MC Series Gas-Fired Circulating Heater - Heat Transfer Products, Inc

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64<br />

PART 14 – TROUBLESHOOTING<br />

A. ERROR CODE<br />

An error code may occur in the installation of the heater. This condition may lead to a lock out condition of the controller, which will<br />

need to be manually reset through the {S4}. These temporary codes will help the<br />

installer correct the problem before going into a lock out condition, which will require a<br />

manual reset.<br />

B. HEATER ERROR<br />

1. When an error condition occurs the controller will display an error code on the<br />

display module.<br />

2. These error codes and several suggested corrective actions are included in Table<br />

14.<br />

3. In the case of E00, E13, and E14 this error, if uncorrected, will go into a fault<br />

condition as described is Paragraph C (<strong><strong>Heat</strong>er</strong> Fault).<br />

C. HEATER FAULT<br />

1. When a fault condition occurs the controller will illuminate the red “fault” indication<br />

light and display a fault code in the format (Example: |F00|) on the display module.<br />

2. Note the fault code and refer to Table 15 for an explanation of the fault code along<br />

with several suggestions for corrective actions.<br />

3. Press the reset key to clear the fault and resume operation. Be sure to observe the<br />

operation of the unit to prevent a recurrence of the fault.<br />

CONTROL PROGRAM REFERENCE CHART<br />

FUNCTION<br />

DEFAULT PROGRAMMED<br />

SETTING SETTING<br />

1 de No change allowed<br />

2 149 o F No change allowed<br />

3 160 o F<br />

4 36 o F No change allowed<br />

5 7 o F<br />

6 0 Min.<br />

7 68 o F<br />

8 5 o F<br />

9 180 o F<br />

10 68 o F<br />

11 95 o F<br />

12 68 o F<br />

13 0 Min.<br />

14 30 Min.<br />

15 0<br />

16 0<br />

17 0<br />

18 1<br />

19 180 o F<br />

Table 13<br />

When servicing or replacing any components of this heater be certain that:<br />

The gas is off.<br />

All electrical power is disconnected.<br />

When servicing or replacing parts that are in direct contact with heater water, be certain that:<br />

There is no pressure in the heater. (Pull the release on the relief valve. Do not rely on the pressure gauge reading.)<br />

The heater water is not hot.<br />

The electrical power is off.<br />

DO NOT USE THIS HEATER IF ANY PART HAS BEEN SUBMERGED IN WATER. Immediately call a qualified service technician.<br />

The heater MUST BE replaced if it has been submerged. Attempting to operate an heater that has been submerged could create<br />

numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release of mold, bacteria, or other<br />

harmful particulates into the air. Operating a previously submerged heater could result in property damage, severe personal injury, or<br />

death.<br />

NOTE: <strong><strong>Heat</strong>er</strong> damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty.<br />

This heater has wire function labels on all internal wiring. Observe the position of each wire before removing it. Wiring errors may cause<br />

improper and dangerous operation. Verify proper operation after servicing.<br />

If overheating occurs or the gas supply fails to shut off, do not turn off electrical power to the circulating pump. This may aggravate the<br />

problem and increase the likelihood of heater damage. Instead, shut off the gas supply to the heater at the gas service valve.<br />

LP-171 Rev. 10.2.13

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