2008-2009 LR&TS Annual Report - Learning Resources Services ...

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Operationalize the new LR&TS organizational structure. • Continue space deliberations: Met throughout the year and developed plans to renovate the northwest corner of the first floor and to put new cubicle structures in rooms on the second floor and in the basement in the Miller Center. Cube furniture was ordered and scheduled for installation in July 2009. Continued working with Buildings and Grounds on scheduling the remaining renovations. • Implement the sandbox idea: The LR&TS Dean’s Advisory Council (DAC) met once to brainstorm ideas and realized that agreeing on definitions would be important. Piloted a sandbox process with iPod Touch purchases for some workgroups; the people involved presented their findings at an LR&TS enrichment session. Further work is still needed to fully implement the sandbox concept. • Implement new reporting structures and governance models: With the hire of the Associate Dean for Library Services, supervisory and reporting authority was moved to this new administrator. A small group of managers began meeting with the dean every other week. Discussions were held on the composition of, meeting times for and the focus of the agenda for the traditional DAC. Recommendations to improve communications include having DAC meet more frequently and adding announcements back on the agenda. • Complete the Associate Dean for Instructional & Educational Technology (ADIET) search: Conducted a search and made an offer to a candidate. Emphasize library efforts in the following areas: • Expand outreach efforts: One of the senior librarians took the lead on the library outreach initiative based on a list of expectations for this position developed with the associate dean for library services. A report was brought to DAC for comments and discussion. Work has begun, including revisions to building brochures. • Work toward the inclusion of information literacy in the SCSU curriculum: A proposal was developed and shared. The information literacy librarian worked with the General Education Committee, and a new course, IM 111, was approved as meeting the information literacy goal of the revised General Education program. Learning Resources & Technology Services – Annual Report FY09 Strategic Areas of Focus for FY09 • Explore funding options for a digital archives and institutional repository initiative: The proposal submitted to the Office of the Chancellor Enterprise Investment Committee was not selected for funding this year. As plans continue to develop, alternative sources of funding will be explored. Emphasize technology efforts in the following areas: • Work on our processes to prioritize the implementation of new technologies: Made progress internally within the Information Technology Services unit on prioritization, and the dean had initial conversations with the university vice presidents and the president. Began project-planning conversations across units within LR&TS. • Make improvements based on the Data Security Assessment: A data security team met monthly to address items included in the assessment report. Good progress was made in a number of areas. • Host a technology day event for SCSU: Tech Day ’09 was held on January 8, 2009, and by all accounts, it was even more successful than had been anticipated. The keynote speaker was engaging, and the student parlors were well received by those in attendance. Both the discussion tables and the technology show-and-tell areas had good participation. Move forward with our planning efforts. • Make significant progress on the SCSU Comprehensive Technology Plan within the timeline of the Academic Planning efforts: A draft vision document was made available prior to the start of spring semester and was discussed at Tech Day ’09. Listening sessions were planned and begun during spring semester and will be continued into the summer. The structure is in place to revise and update the vision statement for further discussion in fall 2009. • Revisit the 2005-2009 LR&TS strategic plan to evaluate our progress: This document was briefly reviewed at DAC and plans were made to start the next five-year planning cycle in fall 2009. LR&TS DAC recommended beginning the process anew rather than revising the previous document, as had been done with the last strategic plan. 9
Learning Resources & Technology Services – Annual Report FY09 Expand assessment and evaluation efforts. • Conduct usability testing: The Web team worked with a class to conduct usability testing for several SCSU Web sites. • Address customer service issues as effectively as possible given significant cuts in student help: The Service Desk Collaboration Group made recommendations for ways to improve customer service, most of which were implemented. Cuts to work study allocations were devastating in the fall. SCSU employees looked for solutions and additional allocations were received from the Financial Aid Office. One solution that came out of the process was a relationship developed with Multicultural Student Services, which had student employee funding but needed work sites for its students. This also helped diversify the LR&TS student workforce. 10
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Appendix F Course Management System
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Appendix K Acquisitions Table 25 -
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Appendix M Circulation Table 34 - M
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Appendix W Electronic Classrooms/Au
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2008-2009 LR&TS Annual Report - Learning Resources Services ...

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