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2008-2009 LR&TS Annual Report - Learning Resources Services ...

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<strong>Learning</strong> <strong>Resources</strong> & Technology <strong>Services</strong> – <strong>Annual</strong> <strong>Report</strong> FY09<br />

• Planned public programming for the traveling exhibit,<br />

“Lewis & Clark and the Indian Country,” which is<br />

coming to SCSU fall <strong>2009</strong>.<br />

Pursue grants and funding to support the MRC.<br />

• Pursued grants and funding to support the “Oral<br />

History of the SCSU Hunger Strike” project.<br />

• Submitted grant applications to fund the public<br />

programming for “Lewis & Clark and the Indian<br />

Country” traveling exhibit.<br />

• Planned for the upcoming “Lewis & Clark and the<br />

Indian Country” exhibit coming to campus Oct. 15<br />

to Dec. 11, <strong>2009</strong>.<br />

Other items of note:<br />

• A total of 327 questions were answered at the MRC<br />

in FY09 (124 in-person, 124 by e-mail, 79 by phone).<br />

• In addition, the MRC director worked at the Reference<br />

Desk approximately three hours per week in fall <strong>2008</strong>.<br />

Develop information and resource tools.<br />

• Developed and implemented the MRC Web site<br />

(http://www.stcloudstate.edu/mrc) that includes<br />

information about the MRC (history, MRC programming),<br />

academic resources and SCSU courses related<br />

to race and diversity, campus initiatives that support<br />

diversity, SCSU cultural organizations and community<br />

resources (multicultural organizations in St.<br />

Cloud and Minnesota, higher education institutions<br />

in Minnesota).<br />

• Updated the Subject Guides for Asian Pacific American<br />

Studies and African American Studies in consultation<br />

with Ethnic Studies faculty.<br />

Major changes from FY08:<br />

• Implemented the MRC Web site.<br />

Organized the “Anti-Racist Pedagogy Across the<br />

•<br />

Curriculum” workshop.<br />

Reference <strong>Services</strong><br />

The Reference <strong>Services</strong> team assists students, faculty, staff<br />

and community patrons in finding, accessing, evaluating<br />

and utilizing information. The librarians provide research<br />

assistance to patrons, supporting course work and life-long<br />

learning endeavors. On-demand assistance is provided<br />

through a variety of means. <strong>Services</strong> include the Reference<br />

Desk (walk up or telephone, including a toll-free number),<br />

e-mail, online chat, library instruction and access to<br />

research and study guides through LibData. Information<br />

on the latter two areas is covered in separate reports.<br />

Summary of FY09 accomplishments<br />

The Reference team continued to provide traditional<br />

services this year, answering nearly 15,000 questions and<br />

teaching 286 library instruction sessions. In addition,<br />

the group continued to explore ways to provide extended<br />

research assistance to students, faculty and staff. The<br />

newly redesigned library Web site seemingly contributed<br />

to a dramatic increase in the use of online library Subject<br />

and Course Guides (up 199 percent and 50 percent,<br />

respectively; see LibData report on page 34 for more<br />

information). In addition, the group participated in the<br />

statewide AskMN Virtual Reference Project that provided<br />

24/7 online reference assistance for SCSU patrons.<br />

Other major accomplishments include an Election <strong>2008</strong><br />

student voting initiative, an improved reference statistics<br />

database, a draft policy for community patron access<br />

to ADA resources and numerous collaborative research<br />

projects among reference faculty.<br />

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