2008-2009 LR&TS Annual Report - Learning Resources Services ...

Learning Resources & Technology Services – Annual Report FY09
Electronic Resources and Periodicals
The E-Resources/Periodicals area provides public service
and open-stack access to more than 1,000 academic,
trade and popular print publications, indexes and
abstracts. The E-Resources/Periodicals staff also provide
assistance to patrons using the online resources, maintain
the Miller Center public photocopiers and provide assistance
with incoming calls on the LR&TS general phone
line. E-Resources/Periodicals manages access to more
than 15,000 online titles and more than 150 databases
and electronic resources. This includes contract subscriptions
and resource licensing, as well as analysis of use for
evaluation and assessment.
Summary of FY09 accomplishments
FY09 began with the relocation of the Periodicals service
desk as part of the LR&TS space moves plan. The
E-Resources/Periodicals team updated and maintained
local holding information in order to provide accurate
and consistent information for patrons. An online
request form and delivery of PDFs for print articles for
faculty and staff was established, making this service
easier and greener across campus. In addition, an online
form for periodicals assessment was developed and will
go out to faculty in fall 2009.
FY09 Goals
Support library efforts especially pertaining to the library liaison
groups, the serials committee, and other general periodical issues,
concerns and ideas.
• Gathered data on the collection of e-resources/periodicals
and provided information on new or requested
resources in support for the library liaison groups.
• Convened meetings to discuss and assess title renewals,
cancellations and additions.
• Actively participated in each college liaison group, and
provided support and information when necessary.
• Negotiated contracts for existing and/or new print
and online titles and resources and made the best use
of allocated funds.
• Conducted extensive assessment and evaluation of the
current microfiche contract to determine overlap with
other resources; subsequently canceled a large number
of fiche titles, and used the savings to purchase new
databases and reference resources.
• Examined ways to improve patron service, including
better signage, new microfilm readers and a new
scanner that allowed periodicals to deliver PDF print
article requests to faculty via e-mail.
Continue to further develop and maintain the new A-Z journal list
and provide training.
• Created a process and developed documentation on
maintaining and editing journal holdings (cancellations,
title changes, missing titles, incomplete or
inaccurate entries, etc.).
Expand assessment and evaluation efforts.
• Explored Ulrich’s Serials Analysis and used this
product to aid in the analysis and assessment of
journal titles.
• Continued current methods of statistical collection,
and used the information compiled for research and/
or development of current and new online/print
journals and databases.
• Developed an online assessment of print serial holdings
for faculty and staff, which will be distributed
via e-mail in fall 2009.
Participate in space discussions of space needs and reconfigurations,
especially those affecting Periodicals and Collection
management; identify space requirements for next 5-10 years.
• Participated in discussions regarding space and
moving Periodicals from its current location in the
northwest corner of the Miller Center.
• Investigated future Periodicals space plans that
address location of service areas and service to
patrons.
• Documented staff and student worker processes and
services to support future plans for the area.
Continue to investigate an Electronic Resource Management (ERM)
system to support e-journals management.
• Continued to investigate ERM systems to support
e-journal management, (such as Serials Solutions),
but did not purchase due to the high cost of this
support service.
• Began to examine Summon, a unified electronic
discovery service that allows patrons to search and
access library print, media and digital content.
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