2008-2009 LR&TS Annual Report - Learning Resources Services ...

Learning Resources & Technology Services – Annual Report FY09
Major changes from FY08:
• The state and federal collections of government documents
are now all located in the basement of the library.
• It was announced in spring 2009 that a new coordinator
of government documents would take over the
area as of July 1, 2009. Michael Gorman switched
from Interlibrary Loan to Government Documents
and Sandra Williams moved from Government
Documents to Interlibrary Loan.
Statistics:
See Appendix O
Interlibrary Loan
Interlibrary Loan (ILL) mediates requests for materials
from other libraries on behalf of SCSU students, faculty,
staff and community patrons. These loans generally
happen when the local collections cannot meet the needs
of patrons, for a variety of reasons. The ILL department
also responds to requests from other libraries for SCSU
materials. Direct borrowing among institutions happens
easily with the Aleph ILL software and is further supported
by Minitex, the statewide ILL coordination entity.
The SCSU ILL office also serves as a regional Minitex
node and acts as a receiving and shipping hub for the
Twin Cities-located Minitex. Through a Last Mile Grant,
materials are further disseminated via the SCSU courier
service to the College of St. Benedict/St. John’s University,
Great River Regional Public Library, St. Cloud Technical
College, Rasmussen College and the St. Cloud Hospital.
Summary of FY09 accomplishments
Interlibrary Loan received 10,018 requests for loans of
SCSU’s materials and requested 17,482 items on behalf
of SCSU patrons for an overall increase in services of
7.62 percent over FY08. Incoming requests for SCSU
materials were down slightly from FY08 while the
number of outgoing requests from SCSU patrons was up
13 percent from FY08, the largest number of outgoing
requests reported in the last decade. The increase in usage
can be linked in part to increased knowledge of service
availability and of citation links in SCSU databases. Electronic
delivery of articles remained the default option,
and 5,740 items were shared via this format in FY09,
compared to 5,759 in FY08.
FY09 Goals
Continue providing excellent customer service within the ILL
department.
• Installed a new scanner in the ILL office, which made
it easier to scan bound materials and other documents
to provide electronic delivery of requests.
• Implemented an exchange between VDX and Aleph
ILL software which streamlined requests from the
Great River Regional Library.
• Provided fast and efficient service for an increasing
number of requests through electronic delivery of
articles, improvements and updates in technology
and collaboration within LR&TS, Minitex and
regional libraries.
Implement latest Aleph Interlibrary Loan module.
• Participated in workshops and training in preparation
for the transition to Aleph version 19, which
was made during spring 2009.
Major changes from FY08:
• It was announced in spring 2009 that a new coordinator
of ILL would take over the area as of July 1,
2009. Sandra Williams moved from Government
Documents to Interlibrary Loan and Michael
Gorman switched from Interlibrary Loan to Government
Documents.
Statistics:
See Appendix P
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