Annual Report 2010 (PDF, 5.2MB) - Panalpina Annual Report 2012

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Sustainable Growth 54 250 of the largest Swiss companies, and first place in the logistics sector, that were assessed for their sustainability reporting with special emphasis on transparency. A focus on global security Security threats are taken very seriously and dealt with immediately. When these situations are encountered or anticipated, Panalpina adopts a proactive stance, dedicating people and financial resources to ensure that its customers can continue to do business safely and securely. In 2010, Panalpina continued to enhance and expand its security capabilities, providing its customers with a range of options for the secure shipment and storage of valuable goods and cargo across the globe. Driven by experienced leadership and dedicated resources worldwide, Panalpina’s global security team applies its expertise in transportation security, risk management, infrastructure protection and regulatory compliance to the complex and demanding challenges of the globalized supply chain. In 2010, Panalpina continued the process of deploying additional security personnel to cover Panalpina’s Operational Areas around the world. These key individuals, including the new Head of Security for Central and South America, the Head of Security for the EMEA and the Head of Global Account Security, will act as key points of contact for customers’ security requirements or specific concerns about the security and integrity of their shipments. Panalpina’s operations as well as those of its subcontractors are routinely subject to rigorous audits, including the carriers of Highly Vulnerable Cargo (HVC). Panalpina provides its customers with supply chain solutions that comply with and, at times, exceed many global security standards and regulations. Panalpina’s network of facilities includes Certified Cargo Screening Facilities (CCSF) to ensure that Panalpina shipments will be thoroughly screened when transiting via the United States. This accomplishes two important goals: it gives confidence to shippers that their product will be handled smoothly, efficiently and securely and it provides assurance to the global community that Panalpina is committed to the highest standards of safety and security. Panalpina’s security team and customers regularly interact through established channels, such as the requests for quotation, the statements of work, security addendum and the quarterly business review processes. Additionally, the Corporate Security team engages in various customer workshops mapping out solutions to challenges. Panalpina continued to secure certification in European Union countries as an Authorized Economic Operator (AEO) and has been re-certified and validated in the Customs- Trade Partnership Against Terrorism (C-TPAT) since 2003. In 2010, 100 % of cargo shipped via passenger aircraft from the US was screened, in accordance with the US Transportation Security Administration requirements. Commitment to health, safety and the environment The health and safety of Panalpina’s employees is critically important. The company’s efforts in this area include ensuring a safe and hygienic workplace, instilling a culture of responsibility and risk mitigation, and communicating with employees, contractors and vendors on issues of health risks, preventive measures, hygiene and proper medical care. Employees at all levels of the Panalpina Group working on any client project are responsible for upholding the health, safety and environmental policies, principles and objectives of both the client as well as Panalpina. The global Panalpina HSE representative is the Corporate Business Sustainability & Improvement Manager who ensures the implementation and the maintenance of all processes needed for the HSE system globally and reports the performance of the system to the Board Members. Panalpina Management defines the overall goals of this HSE plan, appoints responsibilities, provides the authority and necessary resources for implementation, assesses performance against the goals and takes corrective actions as appropriate. In 2010, Panalpina reported no fatal accidents and 93 nonfatal accidents. As part of the Behavioral Safety Program, employees are also encouraged to report events which might have led to an accident. As a result, in 2010, 82 “near misses” were reported (previous year: 102). The rate of lost working day incidents in the certified areas decreased further, to 7.6 (in days lost per 200,000 / total working hours) compared to 11.4 in the previous year. Globally, there are 42 health, safety and environment representatives in place at Panalpina. These representatives are responsible for providing guidance and advice regarding HSE issues to the senior management team. Internal audits are performed by more than 100 trained auditors and 736 on-site inspections were carried out in 2010 (previous year: 696). In 2010, ongoing surveillance audits were also carried out by an external firm, reflecting Panalpina’s commitment to the highest level of environmental responsibility. All areas passed the audits. Panalpina Annual Report 2010
55 Environmental initiatives Panalpina is well on track to improve its environmental performance and will continue to strengthen its efforts, both internally and in support of its customers. To accomplish this, it pilots new projects, programs and technologies to further reduce or even eliminate releases of pollutants to air, water or soil. Green buildings: Panalpina Germany has launched several initiatives at its offices in Stuttgart, Nuremberg, and Munich over the last years. Examples include installations of daylight sensors to turn off lights automatically when enough natural light is available. Geothermal energy is used to reduce fossil energy demand for heating and air conditioning. Additionally, automated sun-blinds keep the unnecessary heat out of buildings in the first place. Eco-friendly transport: In 2010, Panalpina US has qualified as a SmartWay transport partner, a distinction given to third-party logistics (3PL) companies who utilize a certain level of efficient and eco-friendlier transportation. In order for a trucker to achieve SmartWay approval, they are subject to reducing and reporting carbon reduction through various initiatives. Panalpina achieved the required level by selecting SmartWay-approved subcontractors and also by encouraging existing providers to apply for and achieve approval. SmartWay is a cooperative effort of the US Department of Environmental Protection (EPA) and transport industry groups. Helping develop renewable energy: Panalpina was recently awarded a contract by Siemens T & D in Grenoble to handle the logistics for the turnkey construction of one of the largest solar power stations in Europe covering 66 hectares in the southern French Alps. Once completed, this photovoltaic park will produce nearly 30 MW, enough to provide sustainable power to more than 12,000 households. The path to CO 2-neutral shipping: With its Eco-Consumption and Eco-Transport programs, Panalpina emphasizes its commitment to minimizing its own environmental footprint and to helping its customers find ways to minimize the impact of their shipments. In the coming years, these programs will be extended to include Panalpina’s primary subcontractors in order to understand more fully the various environmental impacts across its supply chain. Calculating CO 2 emissions for our customers In 2010, Panalpina developed a new tool that calculates CO 2 emissions from transportation via air, sea and road. The tool is linked to Panalpina’s own operational data warehouse where information on each shipment regarding its origin, destination, weight and mode of transport is consolidated and centrally stored. The output is a concise Panalpina Annual Report 2010
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Annual Report 2010 (PDF, 5.2MB) - Panalpina Annual Report 2012

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