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Meeting-The-Challenge-Making-a-Difference-Practitioner-Guide

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PRACTICAL GUIDANCE<br />

Here are some examples<br />

of places people may<br />

first present:<br />

• At the GP with physical<br />

symptoms. People with<br />

personality disorder<br />

often have significant<br />

physical health problems.<br />

People can also experience<br />

physical symptoms, which,<br />

on thorough investigation,<br />

do not have any obvious<br />

medical explanation.<br />

• To drug and alcohol services.<br />

• In the criminal justice<br />

system with convictions<br />

for repeated crimes such<br />

as theft or assault.<br />

• Being homeless and<br />

sleeping rough.<br />

• To mental health services.<br />

• To A&E with repeated<br />

self-harm.<br />

• To eating disorder<br />

services with anorexia or<br />

bulimia, or obesity that<br />

poses a threat to health.<br />

• Through a social services<br />

safeguarding alert for lack<br />

of self-care or vulnerability<br />

to exploitation.<br />

• To friends when in crisis,<br />

who then recognise<br />

that there is some<br />

underlying problem.<br />

• People finding out<br />

about it for themselves<br />

on the internet.<br />

In any of these situations, an interview with a worker who<br />

has a basic awareness of personality disorder should raise the<br />

question for the worker of whether the person has personality<br />

difficulties that are contributing to their other problems, and<br />

if so, how they can be helped.<br />

Most people with personality disorders will never access specialist<br />

help, but will rely on support from friends, relatives, their GP, and<br />

other agencies such as religious organisations, voluntary<br />

agencies, or social services. But people with severe problems<br />

associated with personality disorder require timely and effective<br />

help, possibly from a range of agencies.<br />

<strong>The</strong> services available will vary from one area to another. It is a<br />

good idea to find out what is available in your locality, and how<br />

you can help people to access different kinds of help. Not everyone<br />

wants to be seen by doctors or professionals; many people prefer<br />

self-help or voluntary agencies and for others a combination is<br />

helpful. It is important therefore to take into account what the<br />

person has tried already, what appeals to them, and whether<br />

there are forms of help that they want to avoid.<br />

What might be available?<br />

1) SELF-HELP, VOLUNTARY AGENCIES AND SOCIAL SUPPORT<br />

Voluntary sector organisations and self help resources can be key<br />

to enabling people to build resilience and reduce isolation. It is<br />

often helpful to gather together information about a range of<br />

resources for people to be able to choose what they feel might be<br />

helpful to them at any one time. This might include:<br />

• Websites, online forums, and phone lines can provide both<br />

information and support. A list of useful websites is in Appendix 2.<br />

• Details of voluntary sector organisations in your area which offer<br />

support and information. Although there are only a few which focus<br />

on personality disorder, many offer support and activities regardless<br />

of diagnosis. <strong>The</strong>se can be often be found at your local Community<br />

Voluntary Sector Centre, local service user group, within mental<br />

health NHS Trust websites or through a simple online search.<br />

49

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