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Meeting-The-Challenge-Making-a-Difference-Practitioner-Guide

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SUPPORT AND REFLECTION<br />

Teams need a place and a time to think together about the<br />

work. This enables members of a team to develop shared<br />

agreements about their task and values, and a shared model of<br />

the work.It also enables staff members to share with each other<br />

the challenging, difficult aspects of the work, as well as their<br />

successes. Shared decision-making about risk assessment and<br />

management reduces the burden on the individual. It also makes<br />

it more likely that decisions will be made in the long term interests<br />

of the service user, rather than to reduce the anxiety of a team<br />

member. A place and time to think is not a luxury, but a<br />

necessary part of the work. Each service has to develop its own<br />

versions of thinking spaces. Some examples of thinking spaces<br />

include: mindfulness groups; reflective practice groups; work<br />

discussion groups; supervision groups; case discussion forums.<br />

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