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Meeting-The-Challenge-Making-a-Difference-Practitioner-Guide

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PRACTICAL GUIDANCE<br />

Some teams will put quite a<br />

lot of emphasis on arriving at<br />

a diagnosis (see Chapter 2<br />

‘Why is the diagnosis so<br />

controversial?’), while others<br />

will put more emphasis on<br />

arriving at a plan with the<br />

service user about what the<br />

issues are that they need help<br />

with. If the service user is<br />

unhappy about the way<br />

they are being described or<br />

treated, it is usually helpful<br />

to speak up and to try and<br />

have a conversation about<br />

their concerns.<br />

Structured clinical<br />

management, or<br />

structured clinical care<br />

Current best practice in<br />

relation to standard care for<br />

someone with complex needs<br />

or personality disorder is<br />

‘structured clinical<br />

management’ or ‘structured<br />

clinical care’. This is different<br />

from some traditional mental<br />

health care approaches. It is<br />

structured, involves regular<br />

agreed appointments, is timelimited<br />

(even though possibly<br />

of long duration) and seeks to<br />

establish agreement with the<br />

service user about what they<br />

would like to get out of their<br />

care. This would include<br />

thinking about how they<br />

would like their life to be, what<br />

problems need to be resolved<br />

to achieve this, and how to<br />

approach solving these<br />

problems. It treats the service<br />

user as an active and<br />

responsible participant in their<br />

care, not as a passive recipient<br />

and is, therefore, very much a<br />

collaborative, shared<br />

enterprise. It may involve some<br />

motivational work, and some<br />

help in managing intense<br />

emotions and impulsive<br />

behaviour. Sometimes service<br />

users attend problem solving<br />

groups as well as one to one<br />

appointments.<br />

<strong>The</strong> care plan should always<br />

include a crisis plan so that if<br />

the person experiences a<br />

worsening of their problems,<br />

they and other people involved<br />

in their care, have an<br />

agreement about how to<br />

manage this, and where they<br />

should turn for help if they<br />

can’t manage on their own.<br />

For many service users,<br />

structured clinical care provides<br />

an effective way to meet their<br />

needs and support their<br />

progress at a comfortable<br />

pace. For other people, more<br />

intensive treatment might be<br />

needed and specific<br />

psychological therapies may<br />

be considered.<br />

3) SPECIALIST PSYCHOLOGICAL<br />

THERAPIES FOR<br />

PERSONALITY DISORDER.<br />

Psychological therapies or<br />

‘talking therapies’ for<br />

personality disorder all share<br />

some common elements:<br />

• Recognizing the influence<br />

of the past on the present.<br />

<strong>The</strong> therapy will take into<br />

account the individual’s<br />

history, their experience of<br />

close relationships in early<br />

childhood, the patterns of<br />

relating which they have<br />

established, and the impact on<br />

them of any trauma they have<br />

experienced, particularly<br />

when growing up.<br />

• Acknowledging and<br />

working with difficulties<br />

in engagement. Someone<br />

who struggles with forming<br />

or sustaining relationships, or<br />

who often feels hurt,<br />

threatened or misunderstood<br />

in relationships, will often<br />

find it difficult to make a<br />

relationship with a person<br />

who is trying to help them.<br />

<strong>The</strong> worker will need to be<br />

compassionate and have<br />

an understanding of the<br />

service user’s anxieties about<br />

seeking help and to be able<br />

to work with the conflicting<br />

feelings which the person<br />

has about seeking help.<br />

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