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GSK Annual Report 2002

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14 GlaxoSmithKline Description of business<br />

Primary supply chain<br />

This is a global organisation with 13 sites, spread across 6<br />

countries, where a broad range of active ingredients for antibiotic<br />

and non-antibiotic products are manufactured and packaged. The<br />

sites are located in Australia, India, Ireland, Singapore, the UK and<br />

the USA. The majority of the active ingredients manufactured by<br />

the primary supply chain are supplied to the secondary<br />

pharmaceutical sites in Europe, North America and International.<br />

Secondary supply chain<br />

European region<br />

There are 17 sites in the European region spread across eight<br />

countries. Between them the European sites manufacture nearly<br />

all of the major pharmaceutical products marketed globally by<br />

GlaxoSmithKline in a wide variety of finished dosage forms.<br />

North America region<br />

There are six pharmaceutical sites in the North America region<br />

located in Puerto Rico, Canada and the USA.<br />

International region<br />

The International region comprises 32 manufacturing sites, in<br />

19 countries, spread across six distinct areas. There are five sites in<br />

Middle East/Africa, 17 sites spread across the Asia Pacific area,<br />

four sites in China, one in Japan and five in Latin America.<br />

GlaxoSmithKline integration<br />

This long-term, integrated change programme implemented at the<br />

time of the merger is called the Global Supply Network (GSN) and<br />

is structured to deliver benefits through five major streams of<br />

activity:<br />

• Reduction in above-site infrastructure and costs<br />

• Procurement initiatives<br />

• Continued network rationalisation<br />

• Logistics improvements<br />

• Operational excellence and lean sigma improvements.<br />

As part of the network rationalisation plan, production ceased in<br />

<strong>2002</strong> at 12 sites in countries which included Argentina, India,<br />

Japan, Kenya, Mexico, South Africa, Taiwan, Venezuela and the<br />

USA. The disposal or closure of further sites were announced in<br />

the year.<br />

External suppliers<br />

Procurement is a global function supporting all functions and areas<br />

of the GlaxoSmithKline business. Manufacturing is one of the<br />

largest areas with over £2 billion spent with many external<br />

suppliers every year, including the purchase of active ingredients,<br />

chemical intermediates, part-finished and finished products. GMS<br />

has taken appropriate steps to protect its supply chains from any<br />

disruption resulting from interrupted external supply through<br />

appropriate stock levels, contracting and alternative registered<br />

suppliers.<br />

Vaccines supply chain<br />

Vaccine production is located principally at Rixensart, Belgium, with<br />

six other sites worldwide. Managing the vaccine supply chain<br />

involves anticipating market needs and using a flexible approach to<br />

be able to meet fluctuations in demand. These are based on<br />

forecasts from the different markets and firm orders from health<br />

authorities for mass vaccination campaigns. Bulk, filling and<br />

packaging is carefully balanced and stocking of vaccines helps<br />

manage short-term increases in demand. Such increases are<br />

prompted by disease outbreaks or increased demand from the<br />

public owing to disease awareness campaigns.<br />

Consumer Healthcare supply chain<br />

There are 27 Consumer Healthcare manufacturing sites spread<br />

across 16 countries. The Consumer Healthcare supply chain is<br />

diverse and includes the manufacturing and supply of OTC<br />

medicines, Oral care, Nutritional healthcare and Smoking control<br />

products. As well as internal facilities, over 230 contract suppliers<br />

are used worldwide.<br />

Research and development – Pharmaceuticals<br />

The global biological and pharmaceutical Research and<br />

Development (R&D) function in GlaxoSmithKline is responsible for<br />

discovering, developing, registering, commercialising and<br />

supporting effective marketing of innovative prescription<br />

medicines, vaccines and delivery systems for the treatment and<br />

prevention of human disease.<br />

Fundamental to this goal is a thorough understanding of the<br />

diseases under investigation, involving pioneering work in genetics<br />

and predictive medicine, as well as more traditional research<br />

disciplines. In addition to the work to create new medicines and<br />

vaccines, extensive efforts are made to gain a clear understanding<br />

of the unmet needs of patients and of healthcare providers and<br />

payers as a guide to the overall direction of R&D.<br />

In <strong>2002</strong> GlaxoSmithKline invested over £2.6 billion in<br />

pharmaceuticals R&D. R&D is an organisation that benefits from<br />

the insights of top scientists around the world and employs over<br />

15,000 staff in biological and pharmaceutical R&D activities, at<br />

more than 20 sites worldwide, including:<br />

• UK: Beckenham, Brentford, Cambridge, Dartford,<br />

Greenford, Harlow, Stevenage, Tonbridge, Ware,<br />

Welwyn<br />

• USA: Bristol, Tennessee; Philadelphia, Upper Merion and<br />

Upper Providence, Pennsylvania; Research Triangle<br />

Park, North Carolina<br />

• Belgium: Rixensart<br />

• Canada: Mississauga<br />

• France: Les Ulis, Evreux<br />

• Italy: Verona<br />

• Japan: Tsukuba Science City, Takasaki<br />

• Spain: Tres Cantos, Madrid.<br />

During <strong>2002</strong>, R&D continued to deliver a range of products to the<br />

market and accelerated progress in the early stages of<br />

development. The extensive in-licensing activity begun in 2001 has<br />

continued and both the late-stage and the earlier pipeline have<br />

been significantly enhanced. Practical prioritisation and<br />

management of the portfolio of compounds in development has<br />

also been a focus, ensuring that GlaxoSmithKline R&D invests its<br />

resource to achieve the optimum value and deliver new medicines<br />

to patients.

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