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Report & accounts 2002 in full - Unilever

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10 About <strong>Unilever</strong><br />

Home & Personal Care<br />

Home care and professional clean<strong>in</strong>g<br />

We are one of the global leaders <strong>in</strong> the domestic home care<br />

market. Our products have been developed to meet the<br />

diverse requirements of consumers to clean and care for<br />

their homes and clothes. In laundry, they <strong>in</strong>clude tablets for<br />

convenience, traditional powders and liquids for soak<strong>in</strong>g,<br />

wash<strong>in</strong>g by hand and by mach<strong>in</strong>e. In develop<strong>in</strong>g and<br />

emerg<strong>in</strong>g markets, tailored products, <strong>in</strong>clud<strong>in</strong>g soap bars,<br />

are available for lower <strong>in</strong>come consumers. In household<br />

care our products are designed to tackle most clean<strong>in</strong>g<br />

and hygiene needs around the home.<br />

Our home care brands are available <strong>in</strong> over 100 countries,<br />

many of them hold<strong>in</strong>g lead<strong>in</strong>g market positions. These<br />

brands <strong>in</strong>clude Omo, Surf, Looks Great, Snuggle, Comfort,<br />

Cif and Domestos.<br />

In May <strong>2002</strong>, we sold DiverseyLever, our <strong>in</strong>stitutional<br />

and <strong>in</strong>dustrial clean<strong>in</strong>g bus<strong>in</strong>ess, to Johnson Professional.<br />

<strong>Unilever</strong> reta<strong>in</strong>s a one-third equity stake <strong>in</strong> the comb<strong>in</strong>ed<br />

JohnsonDiversey bus<strong>in</strong>ess, with an option to exit the<br />

bus<strong>in</strong>ess from 2007.<br />

Personal care<br />

We are one of the world leaders <strong>in</strong> sk<strong>in</strong> and hair care,<br />

deodorants and anti-perspirants. In sk<strong>in</strong> care our global<br />

brands <strong>in</strong>clude Lux, Dove and Pond’s. Rexona, Axe and<br />

Dove are the key brands <strong>in</strong> deodorants and anti-perspirants.<br />

Hair products are available under the Sunsilk, Dove and<br />

Suave brands.<br />

We also have an important market share <strong>in</strong> oral care, with<br />

products sold widely, predom<strong>in</strong>antly under the Signal brand.<br />

Our Prestige fragrance bus<strong>in</strong>ess is one of the world’s largest.<br />

We sell a number of fragrances under the Calv<strong>in</strong> Kle<strong>in</strong><br />

name, <strong>in</strong>clud<strong>in</strong>g Obsession, Eternity and Truth. In addition,<br />

<strong>in</strong> recent years cK one and Crave have been <strong>in</strong>troduced to<br />

appeal to the youth market. The designer fragrance brands<br />

Cerruti, Lagerfeld, Chloé and Valent<strong>in</strong>o, together with<br />

Nautica, Vera Wang and BCBG fragrance, complete our<br />

extensive portfolio.<br />

Other operations<br />

To support our consumer brands, we own both tea<br />

plantations <strong>in</strong> India, Kenya and Tanzania and palm oil<br />

plantations <strong>in</strong> the Democratic Republic of Congo, Côte<br />

d’Ivoire and Ghana.<br />

Corporate venture activities<br />

As announced on 30 September <strong>2002</strong>, we are to <strong>in</strong>vest<br />

€170 million <strong>in</strong> build<strong>in</strong>g bus<strong>in</strong>ess opportunities that fit our<br />

core bus<strong>in</strong>ess <strong>in</strong>terests <strong>in</strong> Foods and Home & Personal Care.<br />

Of this, as sponsor and lead <strong>in</strong>vestor, we have committed<br />

€100 million to the newly created Langholm Capital<br />

Partners Fund. This fund will focus on acquir<strong>in</strong>g majority<br />

or <strong>in</strong>fluential m<strong>in</strong>ority stakes <strong>in</strong> private UK and cont<strong>in</strong>ental<br />

European companies valued between €20 million and<br />

€200 million and demonstrat<strong>in</strong>g above-average mediumterm<br />

growth prospects. In addition, up to €70 million will<br />

<strong>Unilever</strong> Annual <strong>Report</strong> & Accounts and Form 20-F <strong>2002</strong><br />

be <strong>in</strong>vested over three years <strong>in</strong> two newly developed<br />

venture funds of our own, <strong>Unilever</strong> Ventures and <strong>Unilever</strong><br />

Technology Ventures. The former will act as an early stage<br />

bus<strong>in</strong>ess development fund; the latter, based <strong>in</strong> California,<br />

will <strong>in</strong>vest <strong>in</strong> technology-based funds and start-up<br />

companies.<br />

Technology and <strong>in</strong>novation<br />

To support our Path to Growth strategy we cont<strong>in</strong>ued to<br />

focus research and development on fewer, global projects<br />

to re<strong>in</strong>force our lead<strong>in</strong>g brands. We established a network<br />

of Global Innovation Centres to develop the brands and to<br />

accelerate their growth across sectors and regions.<br />

In <strong>2002</strong>, we spent €1 166 million (2001: €1 178 million;<br />

2000: €1 187 million) on research and development – 2.4%<br />

of our turnover. We <strong>in</strong>troduced new ways of work<strong>in</strong>g to<br />

further align research and development with bus<strong>in</strong>ess needs<br />

and improve the quality and speed of <strong>in</strong>novation. For<br />

example, we l<strong>in</strong>ked our R&D strategy more closely with<br />

divisional strategic plans and R&D was represented on new<br />

global brand teams.<br />

These changes led to some significant developments as we<br />

focused on fewer global projects. In Home & Personal Care,<br />

these <strong>in</strong>cluded a s<strong>in</strong>gle fabric conditioner <strong>in</strong>gredient for<br />

Comfort and Snuggle, giv<strong>in</strong>g us greater purchas<strong>in</strong>g power<br />

for raw materials and reduc<strong>in</strong>g manufactur<strong>in</strong>g costs. We<br />

also developed the Dove ultra moisturis<strong>in</strong>g bar and rolled<br />

out Dove Moisturis<strong>in</strong>g Shampoo and Conditioner <strong>in</strong> Europe,<br />

Asia and Lat<strong>in</strong> America. The division also launched a new<br />

Axe formulation, provid<strong>in</strong>g superior odour protection and,<br />

<strong>in</strong> the anti-age<strong>in</strong>g market, we launched the cl<strong>in</strong>ically<br />

superior Pond’s Dramatic Results.<br />

Foods also delivered a series of new <strong>in</strong>novations. A Knorr<br />

snack range was <strong>in</strong>troduced <strong>in</strong> Lat<strong>in</strong> America, provid<strong>in</strong>g<br />

affordable, nutritious products for low-<strong>in</strong>come consumers.<br />

In the UK, a Knorr healthy eat<strong>in</strong>g range was brought to the<br />

consumer under the name Knorr Vie. Lipton launched a<br />

new, refresh<strong>in</strong>g lemonade <strong>in</strong> the US and a new tea dr<strong>in</strong>k,<br />

called Sparkle, <strong>in</strong> Japan. Slim •Fast <strong>in</strong>troduced cereal bars <strong>in</strong><br />

the US, while under the Bertolli brand new liquid margar<strong>in</strong>es<br />

and pasta sauces were launched <strong>in</strong> Europe.<br />

In total, <strong>Unilever</strong> filed 450 new patent applications. While<br />

some <strong>in</strong>novations made a significant contribution <strong>in</strong> <strong>2002</strong><br />

the benefits of others will be felt dur<strong>in</strong>g 2003.

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