Report & accounts 2002 in full - Unilever
Report & accounts 2002 in full - Unilever
Report & accounts 2002 in full - Unilever
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10 About <strong>Unilever</strong><br />
Home & Personal Care<br />
Home care and professional clean<strong>in</strong>g<br />
We are one of the global leaders <strong>in</strong> the domestic home care<br />
market. Our products have been developed to meet the<br />
diverse requirements of consumers to clean and care for<br />
their homes and clothes. In laundry, they <strong>in</strong>clude tablets for<br />
convenience, traditional powders and liquids for soak<strong>in</strong>g,<br />
wash<strong>in</strong>g by hand and by mach<strong>in</strong>e. In develop<strong>in</strong>g and<br />
emerg<strong>in</strong>g markets, tailored products, <strong>in</strong>clud<strong>in</strong>g soap bars,<br />
are available for lower <strong>in</strong>come consumers. In household<br />
care our products are designed to tackle most clean<strong>in</strong>g<br />
and hygiene needs around the home.<br />
Our home care brands are available <strong>in</strong> over 100 countries,<br />
many of them hold<strong>in</strong>g lead<strong>in</strong>g market positions. These<br />
brands <strong>in</strong>clude Omo, Surf, Looks Great, Snuggle, Comfort,<br />
Cif and Domestos.<br />
In May <strong>2002</strong>, we sold DiverseyLever, our <strong>in</strong>stitutional<br />
and <strong>in</strong>dustrial clean<strong>in</strong>g bus<strong>in</strong>ess, to Johnson Professional.<br />
<strong>Unilever</strong> reta<strong>in</strong>s a one-third equity stake <strong>in</strong> the comb<strong>in</strong>ed<br />
JohnsonDiversey bus<strong>in</strong>ess, with an option to exit the<br />
bus<strong>in</strong>ess from 2007.<br />
Personal care<br />
We are one of the world leaders <strong>in</strong> sk<strong>in</strong> and hair care,<br />
deodorants and anti-perspirants. In sk<strong>in</strong> care our global<br />
brands <strong>in</strong>clude Lux, Dove and Pond’s. Rexona, Axe and<br />
Dove are the key brands <strong>in</strong> deodorants and anti-perspirants.<br />
Hair products are available under the Sunsilk, Dove and<br />
Suave brands.<br />
We also have an important market share <strong>in</strong> oral care, with<br />
products sold widely, predom<strong>in</strong>antly under the Signal brand.<br />
Our Prestige fragrance bus<strong>in</strong>ess is one of the world’s largest.<br />
We sell a number of fragrances under the Calv<strong>in</strong> Kle<strong>in</strong><br />
name, <strong>in</strong>clud<strong>in</strong>g Obsession, Eternity and Truth. In addition,<br />
<strong>in</strong> recent years cK one and Crave have been <strong>in</strong>troduced to<br />
appeal to the youth market. The designer fragrance brands<br />
Cerruti, Lagerfeld, Chloé and Valent<strong>in</strong>o, together with<br />
Nautica, Vera Wang and BCBG fragrance, complete our<br />
extensive portfolio.<br />
Other operations<br />
To support our consumer brands, we own both tea<br />
plantations <strong>in</strong> India, Kenya and Tanzania and palm oil<br />
plantations <strong>in</strong> the Democratic Republic of Congo, Côte<br />
d’Ivoire and Ghana.<br />
Corporate venture activities<br />
As announced on 30 September <strong>2002</strong>, we are to <strong>in</strong>vest<br />
€170 million <strong>in</strong> build<strong>in</strong>g bus<strong>in</strong>ess opportunities that fit our<br />
core bus<strong>in</strong>ess <strong>in</strong>terests <strong>in</strong> Foods and Home & Personal Care.<br />
Of this, as sponsor and lead <strong>in</strong>vestor, we have committed<br />
€100 million to the newly created Langholm Capital<br />
Partners Fund. This fund will focus on acquir<strong>in</strong>g majority<br />
or <strong>in</strong>fluential m<strong>in</strong>ority stakes <strong>in</strong> private UK and cont<strong>in</strong>ental<br />
European companies valued between €20 million and<br />
€200 million and demonstrat<strong>in</strong>g above-average mediumterm<br />
growth prospects. In addition, up to €70 million will<br />
<strong>Unilever</strong> Annual <strong>Report</strong> & Accounts and Form 20-F <strong>2002</strong><br />
be <strong>in</strong>vested over three years <strong>in</strong> two newly developed<br />
venture funds of our own, <strong>Unilever</strong> Ventures and <strong>Unilever</strong><br />
Technology Ventures. The former will act as an early stage<br />
bus<strong>in</strong>ess development fund; the latter, based <strong>in</strong> California,<br />
will <strong>in</strong>vest <strong>in</strong> technology-based funds and start-up<br />
companies.<br />
Technology and <strong>in</strong>novation<br />
To support our Path to Growth strategy we cont<strong>in</strong>ued to<br />
focus research and development on fewer, global projects<br />
to re<strong>in</strong>force our lead<strong>in</strong>g brands. We established a network<br />
of Global Innovation Centres to develop the brands and to<br />
accelerate their growth across sectors and regions.<br />
In <strong>2002</strong>, we spent €1 166 million (2001: €1 178 million;<br />
2000: €1 187 million) on research and development – 2.4%<br />
of our turnover. We <strong>in</strong>troduced new ways of work<strong>in</strong>g to<br />
further align research and development with bus<strong>in</strong>ess needs<br />
and improve the quality and speed of <strong>in</strong>novation. For<br />
example, we l<strong>in</strong>ked our R&D strategy more closely with<br />
divisional strategic plans and R&D was represented on new<br />
global brand teams.<br />
These changes led to some significant developments as we<br />
focused on fewer global projects. In Home & Personal Care,<br />
these <strong>in</strong>cluded a s<strong>in</strong>gle fabric conditioner <strong>in</strong>gredient for<br />
Comfort and Snuggle, giv<strong>in</strong>g us greater purchas<strong>in</strong>g power<br />
for raw materials and reduc<strong>in</strong>g manufactur<strong>in</strong>g costs. We<br />
also developed the Dove ultra moisturis<strong>in</strong>g bar and rolled<br />
out Dove Moisturis<strong>in</strong>g Shampoo and Conditioner <strong>in</strong> Europe,<br />
Asia and Lat<strong>in</strong> America. The division also launched a new<br />
Axe formulation, provid<strong>in</strong>g superior odour protection and,<br />
<strong>in</strong> the anti-age<strong>in</strong>g market, we launched the cl<strong>in</strong>ically<br />
superior Pond’s Dramatic Results.<br />
Foods also delivered a series of new <strong>in</strong>novations. A Knorr<br />
snack range was <strong>in</strong>troduced <strong>in</strong> Lat<strong>in</strong> America, provid<strong>in</strong>g<br />
affordable, nutritious products for low-<strong>in</strong>come consumers.<br />
In the UK, a Knorr healthy eat<strong>in</strong>g range was brought to the<br />
consumer under the name Knorr Vie. Lipton launched a<br />
new, refresh<strong>in</strong>g lemonade <strong>in</strong> the US and a new tea dr<strong>in</strong>k,<br />
called Sparkle, <strong>in</strong> Japan. Slim •Fast <strong>in</strong>troduced cereal bars <strong>in</strong><br />
the US, while under the Bertolli brand new liquid margar<strong>in</strong>es<br />
and pasta sauces were launched <strong>in</strong> Europe.<br />
In total, <strong>Unilever</strong> filed 450 new patent applications. While<br />
some <strong>in</strong>novations made a significant contribution <strong>in</strong> <strong>2002</strong><br />
the benefits of others will be felt dur<strong>in</strong>g 2003.