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Report & accounts 2002 in full - Unilever

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Contents<br />

<strong>Report</strong> of the Directors<br />

General <strong>in</strong>formation 2<br />

F<strong>in</strong>ancial highlights 3<br />

Chairmen’s statement 5<br />

Our code of bus<strong>in</strong>ess pr<strong>in</strong>ciples 7<br />

About <strong>Unilever</strong> 9<br />

Description of bus<strong>in</strong>ess 9<br />

Bus<strong>in</strong>ess structure 9<br />

Foods 9<br />

Savoury and dress<strong>in</strong>gs 9<br />

Spreads and cook<strong>in</strong>g products 9<br />

Health & wellness 9<br />

Beverages 9<br />

Ice cream and frozen foods 9<br />

Home & Personal Care 10<br />

Home care and professional clean<strong>in</strong>g 10<br />

Personal care 10<br />

Other operations 10<br />

Corporate venture activities 10<br />

Technology and <strong>in</strong>novation 10<br />

Information technology 11<br />

Environmental responsibility 11<br />

Responsible corporate behaviour 12<br />

Competition 12<br />

Exports 12<br />

Seasonality 13<br />

People 13<br />

Related party transactions 13<br />

Intellectual property 13<br />

Description of our properties 14<br />

Legal and arbitration proceed<strong>in</strong>gs and regulatory<br />

matters 14<br />

Government regulation 14<br />

Operat<strong>in</strong>g review – highlights 15<br />

Operat<strong>in</strong>g review by region 18<br />

Europe 18<br />

North America 19<br />

Africa, Middle East and Turkey 20<br />

Asia and Pacific 21<br />

Lat<strong>in</strong> America 22<br />

Operat<strong>in</strong>g review by category – Foods 24<br />

Savoury and dress<strong>in</strong>gs 24<br />

Spreads and cook<strong>in</strong>g products 26<br />

Health & wellness and beverages 27<br />

Ice cream and frozen foods 28<br />

Operat<strong>in</strong>g review by category – Home & Personal Care 31<br />

Home care and professional clean<strong>in</strong>g 31<br />

Personal care 33<br />

F<strong>in</strong>ancial review 35<br />

Critical account<strong>in</strong>g policies 35<br />

Results – <strong>2002</strong> compared with 2001 35<br />

Results – 2001 compared with 2000 36<br />

Dividends and market capitalisation 37<br />

Balance sheet 37<br />

Cash flow 37<br />

F<strong>in</strong>ance and liquidity 37<br />

Treasury and hedg<strong>in</strong>g policies 38<br />

Risk management 39<br />

Total Shareholder Return (TSR) 40<br />

<strong>Unilever</strong>’s position relative to the TSR reference group 41<br />

Significant changes 41<br />

Corporate governance 42<br />

Organisational structure of <strong>Unilever</strong> 42<br />

Legal structure of the Group 42<br />

Directors 42<br />

Advisory Directors 43<br />

<strong>Unilever</strong> Annual <strong>Report</strong> & Accounts and Form 20-F <strong>2002</strong><br />

<strong>Report</strong> of the Directors (cont<strong>in</strong>ued)<br />

Corporate governance (cont<strong>in</strong>ued)<br />

Board Committees 43<br />

Requirements <strong>in</strong> the Netherlands and the UK 44<br />

Auditors 45<br />

Relations with shareholders and other <strong>in</strong>vestors 45<br />

<strong>Report</strong><strong>in</strong>g to shareholders 45<br />

Biographical details:<br />

Directors 46<br />

Advisory Directors 46<br />

Bus<strong>in</strong>ess Presidents 47<br />

Corporate Officers 48<br />

Board changes 48<br />

Advisory Directors’ changes 48<br />

Remuneration report 49<br />

<strong>Report</strong> to shareholders 49<br />

The Remuneration Committee 49<br />

Directors’ remuneration policy 49<br />

Remuneration package 50<br />

<strong>Unilever</strong>’s position relative to broad based<br />

equity <strong>in</strong>dices 52<br />

Directors’ pensions 52<br />

Directors’ service contracts 54<br />

Directors’ sharehold<strong>in</strong>g requirements 55<br />

Directors’ <strong>in</strong>terests: share capital 55<br />

Remuneration of directors and executive officers 56<br />

Directors’ emoluments 56<br />

Directors’ share options 57<br />

Directors’ conditional share awards under<br />

the TSR Long-Term Incentive Plan 59<br />

Advisory Directors 59<br />

Auditable part of remuneration report 60<br />

<strong>Report</strong> of the Audit Committee 61<br />

F<strong>in</strong>ancial Statements<br />

Contents list<strong>in</strong>g for f<strong>in</strong>ancial statements 62<br />

Shareholder <strong>in</strong>formation<br />

1<br />

Control of <strong>Unilever</strong> 138<br />

Share capital 138<br />

Unity of management 138<br />

Equalisation Agreement 138<br />

More <strong>in</strong>formation about our constitutional<br />

documents 139<br />

General Meet<strong>in</strong>gs and vot<strong>in</strong>g rights 139<br />

Directors 140<br />

Mutual guarantee of borrow<strong>in</strong>gs 140<br />

Comb<strong>in</strong>ed earn<strong>in</strong>gs per share 140<br />

Leverhulme Trust 141<br />

N.V. Nederlandsch Adm<strong>in</strong>istratie- en<br />

Trustkantoor (Nedamtrust) 141<br />

Material modifications to the rights<br />

of security holders 141<br />

Analysis of sharehold<strong>in</strong>g 142<br />

Information about exchange controls<br />

affect<strong>in</strong>g security holders 143<br />

Nature of the trad<strong>in</strong>g market 143<br />

Taxation for US residents 145<br />

Dividends 147<br />

Cross reference to Form 20-F 148<br />

Glossary 149<br />

F<strong>in</strong>ancial calendar and addresses 150<br />

Website 151<br />

Publications 151<br />

Share registration 151

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