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Report & accounts 2002 in full - Unilever

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34 Operat<strong>in</strong>g review by category – Home & Personal Care<br />

2001 results compared with 2000 at<br />

current exchange rates<br />

€ million € million %<br />

2001 2000 Change<br />

Turnover 12 310 12 589 (2)%<br />

Operat<strong>in</strong>g profit 2 159 837 158%<br />

Group turnover 12 307 12 567 (2)%<br />

Group operat<strong>in</strong>g profit 2 157 837 158%<br />

2001 results compared with 2000 at<br />

constant 2000 exchange rates<br />

€ million € million %<br />

2001 2000 Change<br />

Turnover 12 685 12 589 1%<br />

Operat<strong>in</strong>g profit BEIA 2 298 2 034 13%<br />

Exceptional items (50) (1 190)<br />

Amortisation of goodwill<br />

and <strong>in</strong>tangibles (11) (7)<br />

Operat<strong>in</strong>g profit 2 237 837 167%<br />

Operat<strong>in</strong>g marg<strong>in</strong> 17.6% 6.7%<br />

Operat<strong>in</strong>g marg<strong>in</strong> BEIA 18.1% 16.2%<br />

Personal care<br />

Turnover <strong>in</strong>creased by 1%, while operat<strong>in</strong>g marg<strong>in</strong> BEIA<br />

improved. Our lead<strong>in</strong>g brands achieved sales growth of 7%,<br />

reflect<strong>in</strong>g the strong performance of our global core brands,<br />

such as Axe, Dove, Rexona, Suave and Sunsilk.<br />

Dove aga<strong>in</strong> surged ahead. It recorded its third consecutive<br />

year of over 25% growth with strong contributions from<br />

the new Nutrium bar <strong>in</strong> the US and shower and body care<br />

products <strong>in</strong> Europe. Another notable success was the brand’s<br />

move <strong>in</strong>to hair care <strong>in</strong> Asia, where it reached number three<br />

<strong>in</strong> the Japanese shampoo and conditioner market with<strong>in</strong><br />

two months and contributed towards a 12% worldwide<br />

growth <strong>in</strong> our hair care bus<strong>in</strong>ess. The launch projected<br />

<strong>Unilever</strong> <strong>in</strong>to a clear number one position <strong>in</strong> Japan, the<br />

second largest hair care market, with Lux, mod’s hair<br />

and Dove.<br />

Sunsilk, our lead<strong>in</strong>g hair care brand, also performed strongly,<br />

grow<strong>in</strong>g <strong>in</strong> excess of 20%. It was launched <strong>in</strong> Mexico,<br />

marketed as Sedal, and rapidly became the fourth biggest<br />

hair care brand <strong>in</strong> the country. In the US, Suave captured an<br />

11% value share of the shampoo market for the first time.<br />

Our deodorant category grew by 8%, driven by the success<br />

of Dove, Axe and Rexona. Dove consolidated its position <strong>in</strong><br />

deodorants with a particularly strong performance <strong>in</strong> the US<br />

and an encourag<strong>in</strong>g launch <strong>in</strong> Mexico.<br />

We refreshed the Axe male deodorant range, marketed<br />

as Lynx <strong>in</strong> the UK, with two new fragrances, Fusion and<br />

Gravity. In Europe, as part of our strategy of extend<strong>in</strong>g<br />

our brands beyond their core categories, we <strong>in</strong>troduced<br />

an upgraded Axe shower gel range.<br />

<strong>Unilever</strong> Annual <strong>Report</strong> & Accounts and Form 20-F <strong>2002</strong><br />

Rexona also made significant progress <strong>in</strong> the male antiperspirant<br />

market, with Rexona for Men account<strong>in</strong>g for<br />

agrow<strong>in</strong>g proportion of the brand’s sales.<br />

We <strong>in</strong>troduced harmonised packag<strong>in</strong>g for our roll-on<br />

deodorants across all brands, achiev<strong>in</strong>g significant<br />

efficiencies <strong>in</strong> our supply cha<strong>in</strong>.<br />

In face care, Pond’s Perfect was launched <strong>in</strong> Japan and<br />

achieved a lead<strong>in</strong>g position <strong>in</strong> the mass sector of the antiage<strong>in</strong>g<br />

market, while the launch of Pond’s RenAscent<br />

achieved outstand<strong>in</strong>g success <strong>in</strong> Mexico.<br />

In Central Asia, Fair and Lovely cont<strong>in</strong>ued to perform<br />

strongly, respond<strong>in</strong>g to renewed advertis<strong>in</strong>g focus and<br />

range extensions.<br />

In oral care, we aga<strong>in</strong> saw good growth from Signal <strong>in</strong><br />

Europe and Close-up <strong>in</strong> Asia and Pacific. Our position<br />

was strengthened by <strong>in</strong>novations <strong>in</strong> toothbrushes and<br />

confectionery, where we built on the success of our dental<br />

chew<strong>in</strong>g gum with the launch of dental sweets. However,<br />

<strong>in</strong> Ch<strong>in</strong>a, Zhonghua toothpaste had a disappo<strong>in</strong>t<strong>in</strong>g year.<br />

Our Prestige fragrance bus<strong>in</strong>ess faced difficult economic<br />

conditions, and turnover decl<strong>in</strong>ed. Follow<strong>in</strong>g the disposal<br />

of Elizabeth Arden, we <strong>in</strong>tegrated the designer fragrance<br />

portfolio <strong>in</strong>to <strong>Unilever</strong> Cosmetics International. We<br />

expanded the Nautica fragrance range <strong>in</strong>to Europe and<br />

launched fragrances under the BCBG banner <strong>in</strong> the US.

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