This activity can be found in Pretty et al, (1995) - University of ...

HO 05 BSG2.2Communicating withdifferent stylesWith Browns, try NOT to:• Ramble on or waste time• Build a personal relationship unless theyinitiate it.• Be disorganized and messy.• Leave loop holes or cloudy issues.• Ask rhetorical or unanswerable questions.• Come with predetermined decisions. Don’tmake decisions for them.• Speculate wildly or offer unsubstantiatedguarantees.• Let your disagreements reflect on thempersonally.• Reinforce your agreement with “I’m with you.”They usually don’t care.• Direct them around. They will rebel.With Greens, try NOT to:• Be disorganized or messy.• Be casual, informal or loud.• Rush the decision making process.• Fail to follow through.• Waste time.• Leave things to chance.• Provide personal incentives.• Threaten, cajole, wheedle, coax or whine.• Use someone’s opinion as evidence.• Be manipulative.With Browns, try TO:• Be brief, and to the point. Use time efficiently.• Stick to business.• Come prepared.• Plan your presentation to present all the factscleanly and logically.• Ask specific questions.• Provide alternative solutions and let themmake the decision.• If you disagree, take issue with the facts andnot the person.• If you agree, support the results and theperson.• After talking business, leave quickly, don’tlinger.With Greens, try TO:• Prepare your case in advance. Be as accurateas you can be.• Be direct – stick to business.• Present specifics and do what you say you cando.• Take your time, but be persistent.• Draw up a scheduled approach to any actionplans.• Follow through if you agree.• Make an organized presentation of yourposition if you disagree.• Be accurate and realistic. Give them time toverify that you are reliable.• Provide practical, tangible evidence.• Provide guarantees over a long period of time,but give options.Based on an activity introduced by Paul Shapiro (1997)51 Jamaica All Age Schools Project: Facilitator Training for School Based Resource Teachers