VistaScan Mini manual - PROFI - dental equipment

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Trouble-shooting21. Tips for Operators and TechniciansRepairs may only be carried out by suitably qualified personnel or our own service technicians.21.1 General notes on VistaScan MiniProblem Probable cause SolutionEN 1. VistaScan Mini does • No supply voltage• Check the mains cable and allnot switch onconnections• Check the main fuse box tobuilding• Check the power unit, whethergreen LED lights2. VistaScan Miniquickly switches offagain3. Status or operationLED does not lightup4. Loud noises duringoperation after switchingon5. Image editingsoftware does notrecognise VistaScanMini6. Appliance does notreact• On/Off switch defective• Mains cable or one of the plugshas not been inserted correctly• Hardware defective• Mains supply voltage too low• LED defective• If the noises persist longer than30 seconds, then the beam baffleis defective• Inform your Service Technician• Check the mains cable and allconnections• Inform your Service Technician• Check the supply voltage• Inform your Service Technician• Inform your Service Technician• VistaScan Mini not switched on • Switch on VistaScanMini• Connecting cable between Vista-Scan Mini and PC loose• PC does not register connectionto VistaScan Mini• Hardware fault• VistaScan Mini has not completedstart procedure• Firewall is blocking VistaScanMini• Check USB cable/network cable• USB-driver not installed or inactive• Check USB cable/network cable• Check the IP-addressesn andthe subnet-masks• Inform your Service Technician• Appliance needs 20-30 secondsto completely switch on.Repeat after sufficient time.• Set up ports for the appliance inFirewall.34
Problem Probable cause Solution7. X-ray exposure doesnot appear on themonitor after scanning• Image plate has been put in ligthprotection cover upside downand the inactive side scanned• Image data on the image platehas been erased, e.g. by ambientlight• Problem with the hardware• X-ray device is faulty• No image data on the image plate8. X-ray too dark / light • Incorrect brightness/ contrastsetting in the software9. Image presented asmirror image10. Ghost images andshadows on theX-ray exposure11. Image is very fainton the scanningwindowsoftware cannotpiece the datatogether to form acomplete picture12. VistaScan Minidoes not appear inthe options list inVistaScanConfig• The exposed image plate hasbeen contaminated by ambientlight• X-ray dosis too low• Image plate incorrectly placed inlight protection cover• Image plate was placed in thelight protection cover or in mouthof patient upside down• Image data on the image platehas not been sufficiently erased• The X-ray dose used for theimage plate was too low• Amplification level too low (HVvalue)• Unsuitable scanning mode used• Threshold setting too high• Appliance is set up behind arouter.• Rescan the image plate asquickly as possible• Image data on the plate must bescanned as quickly as possibleafter extraction• Inform your Service Technician• Inform your Service Technician• Expose the image plate• Set the brightness of the X-rayimage using the software• Place the image plate into thelight protection cover and insertat film feed slot.• Check X-ray parameters• Place image plate correctly.The black side (printed) of theimage plate must be visiblethrough the transparent side ofthe light protection cover.• Place and align the image platecorrectly• Check the erasure settings• Inform your Service Technician• Replace the erasure unit• Inform your Service Technician• Replace the erasure unit• Increase the amplification (HVvalue)• Choose a suitable scanningmode• Reduce the settings• The IP address, without intermediaterouter, needs to beconfigured for VistaScan MiniNet.• Connect the router again.• Enter IP address into VistaScan-Config manually and registerappliance.EN 35
Page 1: VistaScan MiniVistaScan Mini PlusEN
Page 4 and 5: 1. GeneralImportantInformation1.1 N
Page 6 and 7: EN2. Safety2.1 General Safety Notes
Page 8 and 9: 4. Delivery ContentsVistaScan Mini
Page 10 and 11: 5. System requirementsTo operate Vi
Page 12 and 13: 7. Functional layout1 2EN3134567128
Page 14 and 15: 8. Functional DescriptionVistaScan
Page 16 and 17: 10.2 Set-up alternativesTable Set-u
Page 18 and 19: 12.2 X-ray device settingsCheck the
Page 20 and 21: 13.2 Working with image platesImage
Page 22 and 23: 16. Protective coverThe protective
Page 24 and 25: 18.2 X-ray exposuresDanger of infec
Page 26 and 27: ENOperational LEDsOperationalNot re
Page 28 and 29: EN21Status LED is yellow:• Do not
Page 30 and 31: 19. Disinfection andCleaningOnly us
Page 32 and 33: 19.5 VistaScan Mini1.Damage to the
Page 36 and 37: ENProblem Probable cause Solution13
Page 38 and 39: EN21.2 Display error messageProblem
Page 40: DÜRR DENTAL AGHöpfigheimer Strass

VistaScan Mini manual - PROFI - dental equipment

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