2010 - ERCIS

Innovation Services (IS) is active in
networked business modeling, evaluation,
innovation management and development
of tools and methodologies
for business innovation.
Current Research
Channels in Balance: Multi-channel
management for public organizations
and private companies focusing on effective
channel configuration.
Socio-economic impact of open service
innovation: E.U. funded project on
the impact of open innovation together
with Logica, IBM, Nokia, and Intel.
Archival: Architecture-based valuation
of IT.
B-dossier: Integrated electronic service
delivery to citizens and companies.
Publications
Van Buuren, R., Haaker, T., Janssen,
W. (2009). Networked Innovation, Novay,
Enschede. (https://doc.novay.nl/
dsweb/Get/Document-104950)
Lankhorst, M.M., Proper, H.A., Jonkers,
H. (2009) The architecture of the
Archimate language, In: Halpin, T.A. and
Krogstie, J. and Nurcan, S. and Proper,
H.A. and Schmidt, R. and Soffer, P. and
Ukor, R. (Eds.), Enterprise, Business Process
and Information Systems Modeling
- Proc. 10 th International Workshop, BP-
MDS 2009 and 14th International Conference,
EMMSAD 2009, held at CAiSE
2009, Amsterdam.
Pieterson, W., Teerling, M., (2009).
Channel integration in government service
delivery; the effects on citizen behavior
and perception. In: Electronic
Government. 8 th International Conference,
EGOV 2009, #554, Springer Verlag:
Heidelberg et al, LNCS.
De Reuver, M., Bouwman, H. & Haaker,
T. (2009) Mobile business models: organizational
and financial design issues
that matter. Electronic Markets 19(1):
3-13.
Ter Hofte, G.H. & Peddemors, A.: Geo-
Therm, a proximity-based thermostat:
Can we save 15% on domestic heating
in 3 million Dutch house, in: Poster abstract
for The Web and Beyond: Proximity,
Amsterdam, the Netherlands, 1 June
2010.
Ter Hofte, G.H. & Peddemors, A.: Geo-
Them: Saving 15% on heating in 3 milion
Dutch households? In: For The Web
and Beyond: Proximity, Amsterdam, the
Netherlands, 1 June 2010.
Novay – Enschede
Contact Details
P.O. Box 589
7500 AN Enschede
Dr. ir. Wil Janssen
web: www.novay.nl
mail: wil.janssen@novay.nl
phone: +31 534850485
Key Facts
Institution
• Founded: 1995
• Researchers: 25
Research Topics
• Enterprise Architectures
• Service Delivery
• Innovation Services
Events
• Tuesday Updates by Novay
Novay organizes for its partners
every two months on the first
Tuesday of the month networking
events with inspirational speakers
and room networking.
39