2010 - ERCIS

Handbook on Business
Process Management
Business Process Management (BPM)
has become one of the most widely appreciated
approaches for the design of
contemporary organizational and information
systems. The explicit treatment
of business processes as significant corporate
assets has facilitated substantial
improvements in the organizational
performance but is also seen as an essential
view for guaranteeing the conformance
of corporate activities. While
previous approaches such as Workflow
Management, Lean Management or Six
Sigma were concentrating on specific
aspects of a process-centered management
approach only, BPM is seen as
the consolidation of these and further
concepts. This book is a reflection of
the comprehensiveness and maturity of
BPM.
Objective and Scope
of the Book
Springer’s Handbook on Business
Process Management presents a comprehensive
picture of the contemporary
state-of-the-art in BPM. It brings together
global BPM thought leaders from
both academia and practice, who have
come together to describe and discuss
the main components of BPM along the
factors strategic alignment, governance,
methods, information technology, people
and culture.
In each chapter, theoretical work is
replenished with practical cases, demonstrating
experiences of world leading
companies.
This book incorporates a rich set of
viewpoints, all contributing to the entire
picture of BPM. Compiling this piece, we
did not intend to force all contributions
to go under one unique doctrine. On
the contrary, we felt that it is rather the
richness of approaches and viewpoints
covered that makes this book a unique
contribution. While keeping the original
nature of the contributions, we provide
support in navigating through the various
chapters.
Testimonials
“This handbook represents the most
comprehensive collection of material
on BPM available and is a must for
everyone working in the field or wanting
to know how to implement BPM.”
Rob Davis, IDS Scheer AG
BPM Handbook
“The practice of Business Process
Management has progressed significantly
since Michael Hammer and I
wrote the Reengineering book. This
handbook presents the most complete
description of the competencies required
for BPM and exhaustively describes
what we have learned about process
management in the last 20 years.”
Jim Champy, Perot Systems
Corporation’s
“The BPM handbook is instrumental
for any business leader to innovate and
optimize their companies’ business
processes. The holistic BPM approach
outlined is furthermore an essential
management discipline to successfully
transform business models. It integrates
perfect with the strategic alignment,
governance, IT and people aspects
which complete any companies’ bestin-class
approach for business transformation
management.”
Lars Gollenia, SAP Business
Transformation Services
vom Brocke, J. & Rosemann, M. (Eds.)
(2010). Handbook on Business Process
Management (Vol. 1 & 2). Berlin: Springer.
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