2010 - ERCIS

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The University of Waikato – Department of Management Systems 64 About the Institution Waikato Management School has been awarded accreditation to AACSB International, EQUIS – the European Quality Improvement System, and AMBA – the UK-based Association of MBAs. AACSB is the US-based Association to Advance Collegiate Schools of Business and is the world’s oldestestablished quality assurance body in management education. These accreditations are reviewed every few years by a team of academics from business schools around the world to ensure Waikato Management School staff continue to offer high quality and relevant teaching and that our top research rankings, programming and planning are maintained to international standard. Our schools mission is one centred on sustainability, which is infused into all aspects of our teaching and research. As one of eight departments in the school, the Department of Management Systems comprises the disciplines of ebusiness, information systems management, supply chain management and decision sciences. Research Topics Our research reflects the multidisciplinary nature of the department. Topics of interest include: • Electronic government • IS strategic alignment • Groupware • Knowledge management • Organisational learning • Supply Chain management • Descriptive/prescriptive decision processes • systems Intelligence Current Research Recent work investigates knowledge transfer and knowledge building processes observed at technical support centres in China. Our work in e-government focuses on how social networks are utilised in government, and at policy maker’s perspectives on how technology has been used at local levels. In the area of supply chain, work currently centres on external relationship building and the use of the Quick Scan Methodology to assess company supply chains. Other staff are working with the fellow ERCIS member from Bordeaux on lessons learned for prescriptive decision modelling from descriptive managerial behaviours. We also are busy with colleagues in Helsinki and Austria developing theory and measurement metrics for the new area of research called Systems Intelligence. Publications Here are some of the more significant articles published recently: Chen, Jihong; McQueen, Robert (2010), Knowledge transfer processes for different experience levels of knowledge recipients at an offshore technical support center, Information Technology & People, 23 (1) : 54-79. Deakins, Eric; Dillon, Stuart; Al Namani, Hamed; Zhang, Chao (2010), Local E-government impact in China, New Zealand, Oman and the United Kingdom, International Journal of Public Sector Management, 23 (6) : 1-12. Chen, Jihong; Sun, Peter; McQueen, Robert (2010), The impact of national cultures of structured knowledge transfer, Journal of Knowledge Management, 14 (2) : 228-242. Rastrick, Karyn; Corner, James (2010), Understanding ICT based advantages:
A techno savvy case study, Interdisciplinary Journal of Information, Knowledge and Management, 5, 305-326. Deakins, Eric; Vossen, Gottfried (2010), Women leading and learning through present-day web linking technology, International Journal of Knowledge and Learning, 6 (1) : 1-27. Deakins, Eric; Dillon, Stuart; Al Namani, Hamed (2009), Local e-government impact and policymakers’ attitude towards adopting contemporary information technologies, The International Journal of Knowledge, Culture and Change Management, 8 (10) : 123-133. Roy, Asim; Mackin, Patrick; Wallenius, Jyrki; Corner, James; Keith, Mark; Schymik, Gregory; Arora, Hina (2008), An interactive search method based on user preferences, Decision Analysis, 5 (4) : 203-229. Li, Weiwei; McQueen, Robert (2008), Barriers to mobile commerce adoption: an analysis framework for a country-level perspective, International Journal of Mobile Communications, 6 (2) : 231-257. Taylor, Hazel; Dillon, Stuart; Van Wingen, Melinda (2008), The changing face of information systems research: A lon- The University of Waikato – Department of Management Systems gitudinal study of author influence, Informing Science: the International Journal of an Emerging Transdiscipline, 11, 107-123. Dissertations Ab Wahid, Roslina: Beyond Certification: The Maintenance of ISO 9000 in Malaysian Service Organisations, 2010. Chen, Jihong: Exploring Knowledge Transfer and Knowledge Building at Offshore Technical Support Centers, 2010 . Boehme, Tillmann: Supply Chain Integration, 2009. Siritanachot, Chansit: The impact of interventional change techniques on an Internet banking cross-functional team, 2008. Rastrick, Karyn: Competitive Capabilities: A Resource Based Model of ICT Advantage, 2008. Bircham-Connolly, Heather: Structured Articulation of Knowledge: The impact of the framing of questions, 2007. Hung, Wei-Hsi: Supporting critical activities from web sites: an evaluation methodology, 2006. Janson, Annick: Narratives of online collaborative experiences: Leaders and lurkers, 2006. Contact Details Prof. Jim Corner Waikato Management School University of Waikato Private Bag 3105, Hamilton, 3240 New Zealand mail: jcorner@waikato.ac.nz phone: +64 7 838 4563 Key Facts Institution • Waikato University was founded in 1964 • Department of Management Systems is one of eight departments in the Faculty of Management • 8 full time researchers Research Topics • Electronic government • IS strategic alignment • Groupware • Knowledge management • Organisational learning • Supply Chain management • Descriptive/prescriptive decision processes • Systems Intelligence Prof. Bob McQueen mail: bmcqueen@waikato.ac.nz 65
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