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IBM XIV Storage System Copy Services and Migration

IBM XIV Storage System: Copy Services and Migration - Common ...

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7.9.2 Remote volume LUN is unavailableThis error typically occurs when defining a DM <strong>and</strong> the LUN ID specified in the Source LUNfield is not responding to the <strong>XIV</strong>. This can occur for several reasons:►►►►►►►The LUN ID (host LUN ID or SCSI ID) specified is not allocated to the <strong>XIV</strong> on the portsidentified in the target definition (using the <strong>Migration</strong> Connectivity panel). You must log onto the non-<strong>XIV</strong> storage device to confirm.The LUN ID is not allocated to the <strong>XIV</strong> on all ports specified in the target definition. Forexample, if the target definition has two links from the non-<strong>XIV</strong> storage device to the <strong>XIV</strong>,the volume must be allocated down both paths using the same LUN ID. The <strong>XIV</strong> looks forthe LUN ID specified on the first defined path. If it does not have access to the LUN it willfail even if the LUN is allocated down the second path. The LUN must be allocated downall paths as defined in the target definition. If two links are defined from the target(non-<strong>XIV</strong>) storage device to the <strong>XIV</strong>, then the LUN must be allocated down both paths.Incorrect LUN ID: Do not confuse a non-<strong>XIV</strong> storage device's internal LUN ID with theSCSI LUN ID (host LUN ID) that is presented to the <strong>XIV</strong>. This is a very common oversight.The source LUN must be the LUN ID (decimal) as presented to the <strong>XIV</strong>.The Source LUN ID field is expecting a decimal number. Certain vendors present the LUNID in hex. This must be translated to decimal. Therefore, if LUN ID 10 is on a vendor thatdisplays its IDs in hex, the LUN ID in the DM define is 16 (hex 10). An example of ahexadecimal LUN number is shown in Figure 7-23, taken from an ESS 800. In thisexample you can see LUN 000E, 000F, <strong>and</strong> 0010. These are entered into the <strong>XIV</strong> datamigration definitions as LUNs 14, 15, <strong>and</strong> 16, respectively. See 7.12, “Device-specificconsiderations” on page 223, for more details.The LUN ID allocated to the <strong>XIV</strong> has been allocated to an incorrect <strong>XIV</strong> WWPN. Makesure that the proper volume is allocated to the correct <strong>XIV</strong> WWPNs.If multiple DM targets are defined, the wrong target may have been chosen when the DMwas defined.Sometimes when volumes are added after the initial connectivity is defined the volume isnot available. Go to the <strong>Migration</strong> Connectivity panel <strong>and</strong> delete the links between the <strong>XIV</strong><strong>and</strong> non-<strong>XIV</strong> storage device. Only delete the links. There is no need to delete anythingelse. Once all links are deleted, recreate the links. Go back to the DM panel <strong>and</strong> recreatethe DM. (See item 5 under in “Define non-<strong>XIV</strong> storage device to <strong>XIV</strong> (as a migrationtarget)” on page 193).Figure 7-23 ESS 800 LUN numbersChapter 7. Data migration 217

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