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96 heritage for peace and reconciliation | manual for teacherContentsand securities, and the possibility of losing them, impede resolution. If the situationturns into a confrontation, the one who employs the commonly used techniques ofmaking jokes or snarling often gains the upper hand. Similarly, a variety of violent anduncontrolled emotions can sabotage any attempt at a constructive dialogue.tt Teaching tipSome tips for dealing with conflicts:1. Try to describe, as accurately and clearly as possible, what bothers you withoutattacking or judging the other.2. Choose the right moment, try to stay calm and be confident that the conflictwill be resolved.3. Focus on the conflict at hand; do not bring up other conflicts.4. Listen and be open-minded to the other party’s points of view; try to look forthings you have in common, rather than differences.5. Be creative with resolutions and try to compromise. Some conflicts are not easyto resolve and some may never disappear altogether.Knowledge and critical thinkingBuilding block:We help children to improve their judgement skills by stimulating critical thinkingand by asking questions. In addition, we teach them the necessity of acquiringknowledge before making judgements, and help them to interpret the informationthey receive through different types of media.There are many ways to pass on knowledge: courses, books, DVDs, videos, television,board games, internet, workshops, etc. In this respect, it is important that childrennot only get to know the facts, but also learn how to reflect on them before jumpingto conclusions, or, in this case, jumping to judgements. At school, every single classinfluences pupils’ thinking in a specific way. In a history class, for example, childrennot only learn about historical facts, but also how to think critically.In peace education, encouraging children to ask questions is essential for the stimulationof their critical capacity. It is important to make children aware of the fact thatour knowledge is always limited and biased, not only according to our own cultural

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