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financial report and registration document 2011 - Groupe SEB

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1 Business<br />

Presentation of the Group<br />

sectors<br />

Separate <strong>and</strong> complementary business models<br />

To respond to broad dem<strong>and</strong> ranging from first utility products to<br />

sophisticated solutions, a combination of three complementary approaches<br />

is used:<br />

� an offering of basic, plain, low-priced products consisting almost entirely<br />

of fi nished articles procured in countries with low-cost production factors<br />

<strong>and</strong> which are used for rapid renewal of product ranges or promotional<br />

offers. The research process is then non-existent, development is short <strong>and</strong><br />

simplifi ed, marketing <strong>and</strong> sales budgets are cut to a minimum (promotions,<br />

for example). These entry-level products are mostly sold without being<br />

br<strong>and</strong>ed or under a retailer br<strong>and</strong>. In moderate growth, they represent a<br />

still modest portion of the small domestic appliance market because they<br />

concern a limited portion of the existing product offer;<br />

� the development of good-quality mid-range products. The idea is<br />

to propose a full range for consumers to differentiate <strong>and</strong> renew their<br />

equipment: breakthrough products, innovative functions <strong>and</strong> unique<br />

benefi ts, resulting from a robust innovation approach – advanced high-tech<br />

performance, easy to use <strong>and</strong> clean, user-friendly, time-saving, design,<br />

Multiple forms of competition<br />

The Small Domestic Equipment market is very fragmented globally, both<br />

in small domestic appliances <strong>and</strong> in cookware. In practice, changes in the<br />

sector over the last ten years – with, in particular, the increased relocation<br />

of production to countries with low production costs – have greatly changed<br />

the way of approaching markets, more local today than global. The launch<br />

of international br<strong>and</strong>s, which can in some cases be marketed under<br />

local/regional br<strong>and</strong>s, allows for a two-sided market approach that takes<br />

advantage of economies of scale as well as the value of local market share.<br />

To this end, <strong>Groupe</strong> <strong>SEB</strong> is the only player with such a broad international<br />

spectrum, <strong>and</strong> it draws on this strength <strong>and</strong> on the prime positioning of its<br />

local br<strong>and</strong>s when marketing its six international br<strong>and</strong>s.<br />

The Group has numerous <strong>and</strong> various competitors worldwide, but few of<br />

them have truly global coverage:<br />

� Philips is certainly the Group’s foremost rival through its large <strong>and</strong><br />

small domestic appliances <strong>and</strong> its presence on almost all of the<br />

world’s continents. Other industry giants with extensive offerings <strong>and</strong><br />

international coverage include DeLonghi (DeLonghi, Kenwood, etc.),<br />

Procter & Gamble (Braun, Oral-B), Bosch-Siemens <strong>and</strong> Conair (Babyliss,<br />

Cuisinart, etc.). In cookware, competitors include the US group<br />

Meyer (Silverstone, Farberware, Prestige, Anolon, Circulon, etc.) <strong>and</strong> the<br />

German br<strong>and</strong>s WMF (WMF, Silit, Kaiser, etc.) <strong>and</strong> Fissler;<br />

� other players are primarily present in their domestic market or a few<br />

reference markets: Magimix, Taurus, Imetec, Severin <strong>and</strong> Staub/Zwilling,<br />

specifi cally in various European countries; Spectrum Br<strong>and</strong>s (Black &<br />

Decker, George Foreman, Russell Hobbs, Remington, etc.) <strong>and</strong><br />

Jarden (Sunbeam, Mr Coffee, Oster, etc.) in North America, for<br />

example; Mallory, Mondial, Britania <strong>and</strong> Tramontina, among others, in<br />

h<strong>and</strong>y storage, <strong>and</strong> many more tangible features for consumers. For retail<br />

distribution, the approach translates into point-of-sale promotions <strong>and</strong><br />

store shelf layouts with the support of a steady marketing <strong>and</strong> advertising<br />

policy <strong>and</strong> an established customer service. This segment still represents<br />

the strongest part of the market, <strong>and</strong> the shrinkage factor in favour of<br />

higher-end <strong>and</strong> entry-level products (hour-glass effect) has now stabilised;<br />

� focus on the high-end market segment with carefully designed products<br />

which meet strict criteria of quality, results or appearance. These articles,<br />

leveraged by premium br<strong>and</strong>s, are aimed at dem<strong>and</strong>ing consumers <strong>and</strong>/<br />

or experts, looking for status symbols or high-value service. Thanks to a<br />

recent boom, these ranges are now marketed by dedicated sales teams<br />

who build genuine partnerships with selective distributors in order to<br />

exploit <strong>and</strong> optimise the huge development potential of these products<br />

over the long term. The segment is still sensitive to the economic situation,<br />

as demonstrated by the 2008-2009 crisis.<br />

These three market approach models are used together in nearly all mature<br />

markets <strong>and</strong> are beginning to appear in certain emerging markets.<br />

South America; Zelmer in Central Europe; Panasonic (also including the<br />

National br<strong>and</strong>) <strong>and</strong> Tiger in Japan; Maspion in Indonesia; Midea, Joyoung,<br />

Airmate <strong>and</strong> ASD in China, etc;<br />

� numerous high-end specialists concentrating on one or two product<br />

segments – such as Dyson, Vorwerk, Jura <strong>and</strong> Laurastar, etc. in small<br />

domestic appliances – or on a special area of expertise, like French<br />

company Le Creuset, which specialises in cast iron cookware.<br />

At the same time, another form of competition continues to grow with<br />

“non-br<strong>and</strong>ed” products <strong>and</strong> retailer br<strong>and</strong>s. These competitors offer a<br />

predominantly entry-level range, which is aggressively priced as a result of<br />

one-off contracts with Chinese subcontractors, <strong>and</strong> aim mainly to generate<br />

traffi c at points of sale.<br />

The market dynamism remains primarily driven by large European groups<br />

such as <strong>Groupe</strong> <strong>SEB</strong>, Philips, Bosch Siemens or DeLonghi, which develop<br />

new products <strong>and</strong> concepts, open up new categories <strong>and</strong> set up in new<br />

territories. By doing this, they are winning market share, enjoying economies<br />

of scale <strong>and</strong> improving their competitiveness in terms of production, R&D <strong>and</strong><br />

retail distribution. Meanwhile, national players have grown stronger in<br />

recent years, boosting specifi c targeted offerings tailored to the markets.<br />

Furthermore, the development of local competitors can be seen in booming<br />

Asian emerging markets.<br />

In general, competition has become fi erce in recent years, both with regard<br />

to small domestic appliances <strong>and</strong> cookware, largely as a result of retail<br />

distribution, especially supermarkets, which enjoy an ever-increasing<br />

presence in this market with their own product lines <strong>and</strong> are able to exert<br />

stronger pressure on prices.<br />

8 GROUPE <strong>SEB</strong> Financial Report <strong>and</strong> Registration Document <strong>2011</strong>

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