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Company presentation<br />
RC WORLD<br />
products selection program<br />
In 1982 we had already developed software<br />
that permitted us to create a virtual<br />
model of the product in order to be<br />
able to find out, with an acceptable margin<br />
of error, the performances even before<br />
having developed the prototype.<br />
Medium Size Chiller assembly line<br />
according to the checks obtained from experience in the field.<br />
The technical organization of production is subdivided into 2 independent<br />
but inter-operative organizations, located in the production divisions of<br />
Pavia and Rome.<br />
The management of all the technical issues of the group is the responsibility<br />
of Roberto Trecate, who has been working with us since 1968, who<br />
has had a chance to see the product as a whole, from the phase of analysis<br />
of the needs of the client to the design, passing through the construction<br />
and arriving at the installation and its maintenance in the field. A 360 degree<br />
view of the product, then, a very rare opportunity given the specialization<br />
of the various fields. The research and development part is integrated<br />
with and collaborates daily with the technicians of the production<br />
offices in order to design new products and systems, without losing sight<br />
of their feasibility. At the moment when the prototype is accepted on the<br />
commercial and performance level, the engineering is activated for the<br />
production and the successive commercial launch.<br />
During my visit to the offices I noted a high level of computerization...<br />
In 1982 we had already developed software that permitted us to create<br />
a virtual model of the product in order to be able to find out, with an<br />
acceptable margin of error, the performances even before having developed<br />
the prototype. This software product was transformed into an electronic<br />
<strong>catalogue</strong> that was distributed free of charge at our sales centres<br />
and among our clients in 1985.<br />
It was perhaps one of the first electronic <strong>catalogue</strong>s in our sector, and<br />
today it is fully integrated in our Enterprise Resource Planning software,<br />
since it has been turned into a Product Configurator for the manufacturing<br />
system. Today we are able to design the product and automatically generate<br />
the software part that lets the distributor and the agent select it.<br />
We care a lot about the computerized part which gives us daily support<br />
that cannot be done without.<br />
In 1983 we had already abolished drawing de<strong>sk</strong>s in favour of computer-aided<br />
design (CAD), even though the operation really represented a<br />
disproportionate investment in our situation at that time.<br />
Anticipating the times again in this aspect, we found ourselves ready<br />
for the next steps with no effort. Today all products are developed with a<br />
tridimensional CAD system, allowing an incredibly short Time to the Market<br />
vital to our success in the Information and Communication Technology<br />
business. We have just implemented one of the most innovative ERP (systems<br />
of resource planning for companies), for the real time management<br />
of all corporate structures.<br />
For years we have been using Internet to communicate with our sales<br />
network and to give assistance by e-mail and we operate with a sophisticated<br />
system of Intranet that connects the 3 productive divisions in real<br />
time at the level of voice, data and video.<br />
The realization of Extranet is in progress which will permit our external<br />
collaborators to have direct access to all the company information regarding<br />
the products sold by them and to those currently in the <strong>catalogue</strong>.<br />
Can you mention some other distinguishing organizational characteristics?<br />
In our company there are no managerial levels; it may be said that at<br />
managerial level the company is “flat”.<br />
14 RC GROUP SpA • General Catalogue • 155.EN.0504