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Joint Strategic Plan on Intellectual Property Enforcement<br />

SECTION 2<br />

Without action, the number of infringers may<br />

continue to grow and may begin to crowd out<br />

legitimate creators. Looking ahead, industry and<br />

policymakers must ensure that mobile app platforms<br />

function as gateways to innovative and lawful new<br />

ways for users to engage with content. Needed<br />

improvements to the mobile app ecosystem could be<br />

achieved in a variety of ways, including coordinated,<br />

voluntary best practice initiatives, created through a<br />

multistakeholder process.<br />

ACTION NO. 2.15: Encourage research and<br />

development of industry standards and best<br />

practices created through a multistakeholder<br />

process involving a diverse set of interested<br />

parties to curb IP-infringing apps and abuses<br />

on app platforms while protecting the rights of<br />

users to use apps for non-infringing and other<br />

protected activities. Content owners and app<br />

developments, together with app stores and<br />

other relevant stakeholders, are encouraged to<br />

create or enhance existing tools that identify<br />

IP-infringing apps before they become available<br />

for purchase. IPEC and other relevant members<br />

of the U.S. Interagency Strategic Planning<br />

Committees on IP Enforcement will explore<br />

opportunities to support the development of<br />

balanced and measured best practices for app<br />

and app distribution platforms.<br />

5. Putting the Consumer First: Combatting<br />

Operators of Notorious Websites by Way of<br />

Consumer Education.<br />

The digital economy is a significant driver of U.S.<br />

economic growth, 74 but it cannot fully succeed if<br />

consumers do not trust their security and privacy<br />

online. The public and private sectors jointly share a<br />

responsibility to promote a safe and secure Internet<br />

that minimizes opportunities for deception and<br />

fraud and reduces the vulnerability of web users.<br />

Cooperation between the public and private sectors<br />

can bolster the security and integrity of the Internet<br />

environment while ensuring the free flow of information<br />

vital to the structure of the digital economy.<br />

By way of example, Internet and tech companies<br />

came together in the early-2000s to support an<br />

initiative to protect consumers from malware—<br />

computer viruses, spyware, and the programs<br />

that steal data, send spam, or otherwise infect a<br />

user’s computer—in a manner that consumers can<br />

understand, and learn from in the process. 75 This<br />

and other initiatives have resulted in something to<br />

which web users are now all well accustomed, i.e.,<br />

educational banner pop-ups informing a user that<br />

the target site is suspected of propagating malware<br />

(FIG. 42, alternate page).<br />

In this spirit, a leading search provider partnered<br />

with the U.S. Food and Drug Administration (FDA) in<br />

late 2015 to help give users more information about<br />

the dangers of visiting unsafe online pharmacies so<br />

they can make informed decisions. 76 The educational<br />

pop-up shown in Figure No. 43 appears when a<br />

participating search user clicks on a pharmaceutical<br />

site that has been cited by the FDA as a fake online<br />

pharmacy engaged in illegal activity, such as the sale<br />

of counterfeit drugs to U.S. consumers.<br />

FIG. 43: “Fake Online Pharmacy” Educational Pop-Up.<br />

This educational pop-up does not prevent users<br />

from visiting the site, but rather cautions them about<br />

the possible risks of proceeding to the site, and in turn<br />

provides links to resources where they can learn more<br />

about selecting a safe online pharmacy. If the owner<br />

of an affected site believes that the pop-up notice is<br />

in error, there is a process in place for that company to<br />

address the issue.<br />

These and other evolving online practices are<br />

educating the public and providing enhanced trust<br />

and security in areas that pose significant risk of harm<br />

to the public. There is an opportunity to develop new,<br />

and to refine existing, targeted educational campaigns<br />

for purposes of consumer protection. As exemplified in<br />

the FDA-Search example, public-private partnerships<br />

aimed at reducing the consumer knowledge gap<br />

through the development of appropriate education<br />

initiatives enable consumers to make better informed<br />

and safer online transactions.<br />

74

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