CHSCM 3.0 - Unit 1 - SCM in the Humanitarian World

performance objectives. To enable the achievement of these objectives, they must put in place
supporting resources and clear plans to enable the effective and efficient performance of activities.
Equally importantly, supply chain managers will be required to interpret and follow the guidelines
which are contained in policies. They will contribute to the development of supply chain and
program strategies, and will be key players in the implementation of these strategies.
To do this, supply chain managers must interface with other parts of the organization, particularly
other functions. They must also form and develop links with external organizations who could be
key participants in their supply chain.
This role requires people to be knowledgeable about how the supply chain provides support to
humanitarian operations, and also have the knowledge and understanding to lead and manage
others.
Leadership is about:
• Establishing direction: developing a vision of the future and strategies for producing the
changes needed to achieve that vision
• Aligning people: communicating direction, by words and deeds, to all whose cooperation
may be needed so as to influence the creation of teams and coalitions that understand the
vision and strategies, and accept their validity
• Motivating and inspiring: energizing people to overcome major political, bureaucratic, and
resource barriers to change by satisfying very basic, but often unfulfilled, human needs
• Producing change: often to a dramatic degree, and has the potential of producing extremely
useful change