CHSCM 3.0 - Unit 1 - SCM in the Humanitarian World

From Wikipedia:
R E S P O N S I B L E
Those who do the work to achieve the task. There is at least one role with a
participation type of responsible, although others can be delegated to assist in the
work required.
A C C O U N T A B L E
The one ultimately answerable for the correct and thorough completion of the
deliverable or task, and the one who delegates the work to those responsible. In
other words, an accountable must sign off (approve) work that responsible provides.
There must be only one accountable specified for each task or deliverable.
C O N S U L T E D
Those whose opinions are sought, typically subject matter experts, and with whom
there is two-way communication.
I N F O R M E D
Those who are kept up-to-date on progress, often only on completion of the task or
deliverable, and with whom there is just one-way communication.
Often the role that is accountable is also responsible, but that is not always the case and should not
be assumed. For example, Supply Chain may be responsible for preparing contracts with suppliers,
but Management ultimately signs them.
All organizations have policies and regulations regarding what can and cannot be done while
implementing projects to achieve the organization’s mandate. The policies are often complex and
can be confusing as to how they should be applied. Standard operating procedures (SOPs) are an
essential link between organization policy and effective, efficient, and compliant project design and
implementation.
A standard operating procedure, or SOP, is a set of step-by-step instructions created by a
business to help workers carry out routine operations. Their purpose is to achieve
efficiency, quality output, and uniformity of performance, while reducing
miscommunication and failure to comply with industry regulations.
(Source: Wikipedia https://en.wikipedia.org/wiki/Standard_operating_procedure)
Where Wikipedia cites industry regulations, it is appropriate to use ‘organization policy and donor
compliance’ for the humanitarian sector.
SOPs can vary dramatically in their scope and application. Some SOPs may be developed by an
organization to provide guidance and standardize tasks or processes across the organization. At the