Annual report and accounts 2016

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Glossary
Adjusted aircraft operating leases Aircraft operating lease costs multiplied by 0.67
Adjusted earnings per share
Adjusted gearing
Adjusted net debt
Available seat kilometres (ASK)
Available tonne kilometres (ATK)
Block hours
Cargo revenue per CTK
Cargo tonne kilometres (CTK)
Dividend cover
EBITDAR
Earnings per share (EPS)
Equity free cash flow
Interest cover
Invested capital
Lease adjusted operating margin
Manpower equivalent
Merger effective date
Net debt
Net depreciation rate
Net promoter score (NPS)
Earnings are based on results before exceptional items, after tax adjusted for earnings
attributable to equity holders and interest on convertible bonds, divided by the weighted
average number of ordinary shares, adjusted for the dilutive impact of the assumed
conversion of the bonds and employee share schemes outstanding
Adjusted net debt, divided by adjusted net debt and adjusted equity
Net debt plus capitalised operating aircraft lease costs
The number of seats available for sale multiplied by the distance flown
The number of tonnes of capacity available for the carriage of load (passenger and cargo)
multiplied by the distance flown
Hours of service for aircraft, measured from the time that the aircraft leaves the gate at the
departure airport to the time that it arrives at the gate at the destination airport
Cargo revenue divided by CTK
The number of tonnes of cargo that generate revenue (freight and mail) carried multiplied
by the distance flown
The number of times profit for the year covers the dividends paid and proposed
Operating profit before depreciation, amortisation and rental charges
Earnings are based on results after exceptional items, after tax adjusted for earnings
attributable to equity holders and interest on convertible bonds, divided by the weighted
average number of ordinary shares, adjusted for the dilutive impact of the assumed
conversion of the bonds and employee share schemes outstanding.
EBITDA before exceptional items less cash tax, cash interest paid and received and cash
capital expenditure net of proceeds from sale of property, plant and equipment and
intangible assets.
The number of times profit before taxation and net interest expense and interest income
cover the net interest expense and interest income
Fleet net book value at the balance sheet date, excluding progress payments and
adjusted for inflation, plus the net book value of the remaining property, plant and
equipment plus annual aircraft operating lease costs multiplied by 8
Operating result less aircraft operating lease cost plus adjusted aircraft operating lease
costs divided by revenue
Number of employees adjusted for part-time workers, overtime and contractors
January 21, 2011, the date British Airways and Iberia signed a merger agreement to create
International Airlines Group
Current and long-term interest-bearing borrowings less other current interest bearing
deposits and cash and cash equivalents
Gross book value divided by net book value
Metric based on survey responses to the “likelihood to recommend” question and is
calculated by subtracting the percentage of customers who are ‘Detractors’ ( unlikely to
recommend) from the percentage of customers who are ‘Promoters’ (likely to recommend)
INTERNATIONAL AIRLINES GROUP
Annual Report and Accounts 2016