Professional Beauty July/August 2019

YOUR SUCCESS
THE TEMPLE SKINCARE | CASTLE HILL, NSW
Castle Hill’s The Temple Skincare & Spa is a multiple awardwinning
day spa and medi spa, nestled by the pool inside
boutique hotel, The Hills Lodge. Managed by Rene Herald, a
visit to The Temple Skincare & Spa provides luxurious
pampering to nurture the body and soul, while their resultsdriven
medi spa offers services and technology that provide
guests with outstanding results.
TOP-SELLING TREATMENTS?
Our top selling services are massages, facials and Dermalux LED,
and at Temple Skincare, we believe that having a wellness spa and a
results-driven clinic under one roof is the way of the future. We
combine advanced skin treatments that deliver visible results to our
clients, with a holistic touch of massage and wellness — because we
know there’s a demand for both. Our clients can enjoy the best of
both worlds with a therapist’s hands offering kinetic touch and
holistic healing, while high-tech machinery and advanced
cosmeceutical skincare provide real long-term results.
BENEFITS OF PBS’ ONLINE EDUCATION & TRAINING?
The new online training portal is a fantastic way to ensure all team
members are up-to-date with their training and product
knowledge, and we also use it as part of our induction process
when we hire new staff. The platform can be used anytime,
anywhere, and our team log on at home, during slow periods at
work and on their lunch breaks!
Body Wisdom | Photography: perthpop.com
BODY WISDOM | MOUNT HAWTHORN, WA
After discovering Image Skincare in 2012, Amy Marvelli from
leading Perth clinic Body Wisdom, pushed to be the first Australian
stockist of the range, and so began a reputable career treating skin.
Along with Image Skincare, Body Wisdom treats clients with
Dermalux LED and gets them event-ready with Youngblood
Mineral Cosmetics and Sunescape Tan.
CLIENT FAVOURITES?
Our top selling treatment is the Image Skincare Wrinkle Lift Forte
Peel, and our clients also love the Vital C Anti-Ageing Serum and
Hydrating Facial Cleanser products, as well as the Ageless Total
Pure Hyaluronic Filler. I love Image Skincare because you get to
use amazing ingredients (like kojic retinol and hyaluronic acid) that
make a real difference to the skin, and Dermalux LED is always
firm client favourite! We recently had a client experiencing adultonset
acne, so we combined the Dermalux acne setting with a
customised Image Skincare peel, and within six weeks she was
thanking me for results that were even better than I’d promised!
The Temple Skincare
HOW HAS THE SUPPORT FROM PBS HELPED GROW
YOUR BUSINESS?
I’m all about relationships, which is one of the main reasons I love
partnering with PBS. I don’t feel like I’m just an account or a
number with them — they actually care about the success of my
business and want to help it become more profitable. Our business
development manager is also amazing; she’s always willing to
brainstorm and help us put strategies in place and she even does
training with us via Skype! We’re so grateful for the high level of
knowledge and training we get from PBS — it really does make a
world of difference.
DO YOU USE THE FREE MARKETING SUPPORT PROVIDED
BY PBS?
Yes! The free Marketing On A Platter (MOAP) materials that PBS
provides to all its salons are an absolute life saver! My life is so much
easier, because they do the hard yards for me. From creating
promotions for us to pass onto our clients, to supplying emails, instore
posters and social media graphics to promote them — MOAP
gives you everything you need to nail your marketing campaigns!
THE IMPORTANCE OF EDUCATIONAL EVENTS & TRAINING?
The PBS events I’ve attended have really inspired me as a business
owner and have definitely aided the growth of my clinic. I’ve learnt
about profitability, rules and regulations, how to be a better boss,
and how to balance working in and on my business. I always notice
a spike in sales after I attend PBS events — because I go back to
work with an action-taking attitude! I always make sure I share
what I’ve learnt with my staff, to motivate and inspire them as well.
WHY DO YOU LIKE DEALING WITH PBS AS A DISTRIBUTOR?
I love PBS because they listen and they’re always willing help! The
team at PBS have helped me set budgets and treatment pricing and
they always manage to inspire me if I’m feeling demotivated in my
business. The knowledge and experience that owners Matt and Lisa
Williams have is superior to anyone else I’ve ever worked with,
(even during my time running a successful beauty franchise), and I
guarantee you’ll struggle to find that level of experience and
guidance anywhere else within the industry. ■
To become a Professional Beauty Solutions
stockist, call 1800 625 387 or visit
www.probeautysolutions.com.au
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