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IntroductionThis Self-study guide i
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PracticeTelephone numbers1 Listen a
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PracticeListening for key informati
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PracticeSaying what you do and wher
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UNIT 4Your business activitiesSome
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Writing about your company4 Read th
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PracticeReading a map; compass poin
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UNIT 6The layout of your companySom
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a Where's the conference centre?i f
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PracticeGreetings and introductions
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UNIT 8The first two minutesSome use
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UNIT 9Partings and thanksSome usefu
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UNIT 10Setting up a meetingSome use
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Dialogue3 Put this dialogue in the
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PracticeConfirming time and place1
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UNIT 12Changing plansSome useful ph
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Dialogue4 Fill in the gaps in the d
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PracticeCancelling/postponing1 List
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UNIT 14Explaining and apologisingSo
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UNIT 15Making contact by phoneSome
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UNIT 16Dealing with incoming callsf
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UNIT 17Leaving and taking messagesS
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Dialogue4 Put this dialogue in the
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PracticeProblems1 Listen to the dia
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UNIT 19Drinks and snacksSome useful
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Possessive pronouns4 Complete the a
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PracticeBooking a table and orderin
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PracticeA visit to Riga1 Listen to
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PracticeRight and wrong1 Listen to
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UNIT 23TravellingSome useful phrase
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UNIT 24Arriving and meeting contact
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shall fo r s u g g e s t io n s5 Wr
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PracticeGifts and thanks1 Complete
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UNIT 26Checking facilities and info
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c I need to record a sales presenta
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PracticeBuying presents1 Listen to
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PracticeGiving personal details1 Li
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PracticeDirections in a building1 L
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PracticeTrouble shooting1 Listen an
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PracticeA sales enquiry1 Listen to
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UNIT 32Staying in a hotelSome usefu
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UNIT 33Bookins conference facilitie
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UNIT 34Organising a tripSome useful
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when/as soon as + the Simple Presen
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PracticeHiring a car1 Listen to the
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PracticeBack from a trip1 A sales m
- Page 95 and 96: General note on contractionsIn spee
- Page 97 and 98: 1 SPECIAL VERBS Past tense1.1 bePre
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- Page 103 and 104: 10 NOUNS10.1 Plurals o f nounsmost
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- Page 107 and 108: 15.2 Comparative and superlative ad
- Page 109 and 110: He is at the station,at the airport
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- Page 113 and 114: R Roger Robert Rome 20.7 Days, m on
- Page 115 and 116: Country Adjective Person NationAlba
- Page 117 and 118: Glossary of business-related termsa
- Page 119 and 120: plant: factorypostroom: room in an
- Page 121 and 122: UNIT 4 Your business activities1 Di
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- Page 125 and 126: They are going to be in Cairo nextw
- Page 127 and 128: i Could we have a pot of coffee for
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- Page 131 and 132: UNIT 29 Your office building1 Direc
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- Page 135 and 136: UNIT 4 Your business activities1 Di
- Page 137 and 138: NotesDialogue 1: what's = what is;
- Page 139 and 140: d Speaker 1: The two black coffees
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