English for Business Life Elementary

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UNIT 1About youSome useful phrasesListen to the recording and repeatHello, are you Tom Young?Yes, I am. No, I am (I'm) not.Good morning, my name is Mary Segal.Good morning. Good afternoon.Good evening, Mrs Segal.I work for MAT.I work in the finance department.Finance Sales ITWhat do you do?I'm an accountant.an accountanta sales repan engineera designerwhat is (What's) your first name?What's your number?It is (It's) 020259366first name family namehome number work numbermobile numberWhere are you from?I'm from MAT in Hamburg.Here is my card.It's nice to meet you.Pleased to meet you.Study notesH elloWe often use hi instead of hello in informal situations.... are you Tom Young?See Reference Section 11.1 for subject pronouns (I, you etc.)Listen to these pronouns and repeat.Singular I You He She ItPlural We You TheyAre you ...? Yes, I am.See Reference Section 1.1 for details of the verb to be.My nam e is ...Notice these alternatives:first name given name Christian namefamily name last name surnameGood m orning, Mrs Segal.Listen to these titles and repeat:Mr Mrs Miss MsITIT = information technologyI'm an accountant.a becomes an before a vowel (a e i o u).... an accountant ... an engineer... a sales rep ... a designerWe use a!an before occupations. See also Reference Section 9.1.reprep = representativeWhat's your num ber?Listen to these numbers and repeat:0 (oh/zero) 1 {one) 2 (two) 3 {three) 4 {four)5 (five) 6 (six) 7 (seven) 8 (eight) 9 (nine)About you 5
PracticeTelephone numbers1 Listen and complete these phone numbers.CJL a 73...?..... Q... 46...?,.. 100b 2 ......... . 8 ...... 39c ............1 ... ....62 ....d ...6 1 ....e 0 6 ...... ....... 52f 628 3 ... ...... 2Dialogues004^2 Listen to the dialogues and fill in the gaps.D ialogue 1- a ..fcX&IAS£..!*£...........................................................are you Eddie Yung from BIT?- b ..................................................................................- c ..................................................................................- d .....................................................................................................................................................................My name's Kurt Jarvis. I'm from Key Tradingin Hong Kong.e ..................................................................................?D ialogue 2- Hi, I'm Tina Awola.- f ........................................................................ Tina.I work for the International Credit Bank, inLagos.h .............................................................................- i .............................................................................Here's my card. What do you do at theInternational Credit Bank?- j ............................................................................I'm a lawyer.Vocabulary, a/an3 Fill in the gaps using each of the words in thebox once.accountant / German JapaneseItalian good sales managerinternationalmanufacturinge.g. Is she an . . & ■ & ?a I work for a .............................company.b It's a .................... ........job.c Is it a n ................ ............name?d It isn't a n ............ ................ company.e Are you a ...........f We're a ............... ..............company.g I think it's a ....... .....................number.Simple exchanges4 Read the text, then complete the exchanges.Terry Maynard: 'My name's Terry Maynard. Iwork for Fox Construction, Glasgow. I'm in the ITdepartment. I'm an IT manager. My work num ber is765 67 100.'Lucy Gomme: 'I'm Lucy Gomme from SparEngineering, Chicago. I'm an electrical engineer. Iwork in the m aintenance department. My num beris 34 67 22.'e.g. You: Is Terry Maynard an accountant?LG: ke- j.SW.’t .r . . B . ^ r ..........a You: .............................................................................TM: No, she isn't. She's from Spar Engineering,Chicago.b You: Is your num ber 34 67 22?LG: ..............................................................................c You: .............................................................................TM: No, it isn't. It's in Glasgow.d You: Is Ms Gomme's first name Mary?TM: .............................................................................e You: .............................................................................TM: No, I'm not. I'm in the IT department.fYou: Is Ms Gomme an electrical engineer?TM: .............................................................................g You: Are you from Fox Construction, Glasgow?LG: ..............................................................................6 UNIT 1
Page 1 and 2: M
Page 3: IntroductionThis Self-study guide i
Page 7 and 8: PracticeListening for key informati
Page 9 and 10: PracticeSaying what you do and wher
Page 11 and 12: UNIT 4Your business activitiesSome
Page 13 and 14: Writing about your company4 Read th
Page 15 and 16: PracticeReading a map; compass poin
Page 17 and 18: UNIT 6The layout of your companySom
Page 19 and 20: a Where's the conference centre?i f
Page 21 and 22: PracticeGreetings and introductions
Page 23 and 24: UNIT 8The first two minutesSome use
Page 25 and 26: UNIT 9Partings and thanksSome usefu
Page 27 and 28: UNIT 10Setting up a meetingSome use
Page 29 and 30: Dialogue3 Put this dialogue in the
Page 31 and 32: PracticeConfirming time and place1
Page 33 and 34: UNIT 12Changing plansSome useful ph
Page 35 and 36: Dialogue4 Fill in the gaps in the d
Page 37 and 38: PracticeCancelling/postponing1 List
Page 39 and 40: UNIT 14Explaining and apologisingSo
Page 41 and 42: UNIT 15Making contact by phoneSome
Page 43 and 44: UNIT 16Dealing with incoming callsf
Page 45 and 46: UNIT 17Leaving and taking messagesS
Page 47 and 48: Dialogue4 Put this dialogue in the
Page 49 and 50: PracticeProblems1 Listen to the dia
Page 51 and 52: UNIT 19Drinks and snacksSome useful
Page 53 and 54: Possessive pronouns4 Complete the a
Page 55 and 56:
PracticeBooking a table and orderin
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PracticeA visit to Riga1 Listen to
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PracticeRight and wrong1 Listen to
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UNIT 23TravellingSome useful phrase
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UNIT 24Arriving and meeting contact
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shall fo r s u g g e s t io n s5 Wr
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PracticeGifts and thanks1 Complete
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UNIT 26Checking facilities and info
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c I need to record a sales presenta
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PracticeBuying presents1 Listen to
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PracticeGiving personal details1 Li
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PracticeDirections in a building1 L
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PracticeTrouble shooting1 Listen an
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PracticeA sales enquiry1 Listen to
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UNIT 32Staying in a hotelSome usefu
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UNIT 33Bookins conference facilitie
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UNIT 34Organising a tripSome useful
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when/as soon as + the Simple Presen
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PracticeHiring a car1 Listen to the
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PracticeBack from a trip1 A sales m
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General note on contractionsIn spee
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1 SPECIAL VERBS Past tense1.1 bePre
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We use the Present Progressive to t
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- after something, anything and not
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10 NOUNS10.1 Plurals o f nounsmost
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We normally use some when we ask fo
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15.2 Comparative and superlative ad
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He is at the station,at the airport
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(Where are the offices?)One is in t
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R Roger Robert Rome 20.7 Days, m on
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Country Adjective Person NationAlba
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Glossary of business-related termsa
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plant: factorypostroom: room in an
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UNIT 4 Your business activities1 Di
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- Have a good flight. And give myre
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They are going to be in Cairo nextw
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i Could we have a pot of coffee for
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g What did you do?h I sacked him.No
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UNIT 29 Your office building1 Direc
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b No, it wouldn't. It wouldn't bepo
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UNIT 4 Your business activities1 Di
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NotesDialogue 1: what's = what is;
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d Speaker 1: The two black coffees
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- Why don't you call security?- I d
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- That seems reasonable.- Can you f
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AcknowledgementsThe authors would l
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English for Business Life Elementary

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